Product Manager, Enterprise Identity

AI Chopping Block; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI is seeking an experienced Product Manager for OpenAI's Enterprise Identity to lead SSO, SCIM, and identity federation across OpenAI products. You will collaborate with engineering, security, GTM, and customer-facing teams to design scalable identity solutions for enterprises, from startups to global firms.

The role is based in San Francisco with relocation assistance and a strong focus on trusted security and large-scale adoption.

Qualifications

• 10+ years of product management experience leading large-scale enterprise products.
• Strong product judgment and ability to simplify complex problems.
• Excellent cross-functional collaboration and communication.
• Analytical, user-focused, and able to ship high-quality products.

Responsibilities

• Define the strategy and roadmap for enterprise identity, including SSO/SCIM and admin controls.
• Collaborate with customers and internal teams to design features meeting security and compliance needs.
• Evolve identity data models for complex organizations and administration models.
• Lead cross-functional efforts to integrate identity across ChatGPT, API, and new surfaces.
• Establish and track KPIs to measure product success, adoption, and reliability.

Skills

Product strategy

Cross-functional leadership

Enterprise software

Analytical mindset

Communication

Job description

About the Team:

About the Team: Our team brings OpenAI's most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they've never been able to before.

Across OpenAI's enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non‑human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time.

About the Role:

We're looking for an experienced Product Manager for OpenAI's Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments.

This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world's largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI.

This position is based in San Francisco, CA, with relocation assistance available.

In this role, you will:

• Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls.
• Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs.
• Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models.
• Lead cross‑functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.
• Establish and track KPIs to measure product success, adoption, and reliability.

You might thrive in this role if you:

• Have 10+ years of product management experience leading large‑scale enterprise products.
• Have strong product judgment and can simplify complex problems.
• Work effectively with technical teams and ship high‑quality products.
• Are analytical, user‑focused, and an excellent cross‑functional communicator.
• Care deeply about using AI to improve how businesses operate.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Aff….

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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