Product Manager-Engineering

Cencora, Inc.; Clifton (TX); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Cencora, Inc. is seeking a Product Owner for Pro Control / Pro Control Batcher who will define and prioritize software and system capabilities for feed mill operations.

You will bridge customers, software, hardware, and business stakeholders to deliver reliable, efficient solutions across the product life cycle. The role requires deep domain knowledge in feed mill processes, batching systems, and industrial automation, with responsibilities spanning roadmap development, requirement definition,

Qualifications

• Bachelor’s degree in Engineering, Agricultural Engineering, Industrial Technology, Automation, Computer Science, or a related technical field.
• Experience in feed mill operations, batching systems, industrial automation, or related manufacturing environments.
• Experience in product ownership, product management, controls engineering, systems engineering, or applications engineering.
• Knowledge of life sciences, drug managed care processes, market access, and payer and healthcare decision-maker needs.

Responsibilities

• Develops and maintains product roadmaps aligned to customer needs, operations, and business goals.
• Translates customer and business needs into clear product requirements and priorities.
• Partners with development, hardware, support, and implementation teams to deliver reliable and innovative solutions.
• Supports system audits, optimization efforts, and adoption of AI/analytics to improve performance.

Skills

Product ownership

Agile methodologies

Requirements gathering

Stakeholder collaboration

AI/analytics

Field travel

Education

Bachelor's degree in Engineering/CS/related field

Tools

SCADA

HMI systems

Industrial automation

Job description

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Develops and maintains product roadmaps for assigned products or capabilities in alignment with business strategy, customer needs, and regulatory requirements. Analyzes product performance, adoption trends, and key performance indicators to assess value realization and recommend product improvements. Partners with business, technology, and design stakeholders to support solution design, feature delivery, and user experience improvements across the product life cycle. Conducts market and competitive research to identify emerging trends, opportunities, and risks that influence product direction and differentiation. Performs development of business cases, product positioning content, and internal communications that articulate product value and roadmap priorities. The Product Owner — Pro Control / Pro Control Batcher is responsible for defining, prioritizing, and advancing software and system capabilities that support feed mill operations and the feeding of production animals. This role serves as the key link between customers, software development, hardware teams, support teams, and business stakeholders to ensure the product suite delivers reliable, efficient, and innovative solutions.

The individual in this role must possess deep operational knowledge of feed mill production processes, batching systems, industrial automation, and the mechanical and electrical equipment that support plant operations. This role is responsible for translating customer and business needs into clear product requirements, guiding development priorities, supporting system audits and optimization efforts, and building a forward-looking roadmap that includes emerging technologies such as Artificial Intelligence.

Because customer operations run continuously, this role also participates in a rotating on-call schedule and requires regular travel to customer locations.

Develop, maintain, and communicate an 18-month product roadmap aligned to customer needs, operational priorities, and business goals.

Identify and recommend opportunities to apply Artificial Intelligence, analytics, and automation to improve system performance and decision-making.

Gather, define, and document business, functional, and system requirements.

Create user stories, feature definitions, workflows, and acceptance criteria for development.

Prioritize the product backlog based on customer impact, strategic value, technical feasibility, and urgency.

Partner with development teams throughout design, build, test, and release activities.

Customer and Field Engagement

Work directly with customers to understand operating environments, pain points, and opportunities for improvement.

Support solution design that helps customers improve efficiency, throughput, reliability, and system performance.

Conduct audits of existing systems to ensure software settings, system configurations, and integrated processes are functioning correctly.

Coordinate closely with software, support, hardware, and implementation teams to ensure alignment on product needs and delivery expectations.

Ensure support teams and hardware teams receive clear requirements and timely communication from software initiatives.

Serve as a central point of coordination for product-related questions, requirements clarification, and field feedback.

Technical and Operational Support

Apply working knowledge of feed mill operations, industrial controls, and integrated equipment in support of product decisions.

Assist with troubleshooting, root cause analysis, and issue resolution related to software-controlled processes and equipment integration.

Participate in a rotating on-call support schedule to support customer needs in a 24/7 operating environment.

Travel approximately 30%–40% to support customer visits, audits, implementation efforts, and internal coordination.

Bachelor’s degree in Engineering, Agricultural Engineering, Industrial Technology, Automation, Computer Science, or a related technical field; Experience in feed mill operations, batching systems, industrial automation, or related manufacturing environments.

Demonstrated understanding of PLCs, automation logic, and software-controlled industrial processes.

Working knowledge of mechanical and electrical systems in production or process environments.

Experience gathering, documenting, and translating customer or business needs into product or system requirements.

Willingness and ability to travel 30%–40%.

Experience in animal nutrition, feed manufacturing, or agricultural production systems.

Experience in product ownership, product management, controls engineering, systems engineering, or applications engineering.

Familiarity with SCADA, HMI systems, and industrial control platforms.

Experience working in Agile or similar product development environments.

Knowledge of Artificial Intelligence, predictive analytics, or advanced automation technologies in industrial applications.

Experience supporting customer-facing technical solutions in field environments.

Process sequencing and loadout operations

PLC fundamentals and troubleshooting

Industrial communications and system integration concepts

Mechanical Knowledge

Motors and motor-driven equipment

Conveyors, augers, feeders, and material handling systems

Batch boxes, mixers, valves, and gates

Common equipment failure modes and maintenance considerations

Electrical Knowledge

Electrical motors and motor controls

Electrical panels, wiring, and control cabinets

Reading electrical schematics, I/O diagrams, and panel layouts

Electrical safety fundamentals and lockout/tagout awareness

Industrial automation knowledge

Mechanical and electrical systems knowledge

Root cause analysis

Customer focus

Roadmap planning

Combination of office, remote, and field-based work environments.

Regular interaction with industrial production environments, including feed mills and manufacturing facilities.

Travel required approximately 30%–40%.

Participation in an after-hours rotating on-call schedule required due to the 24/7 nature of customer operations.

Improved customer system performance and operational efficiency

Effective collaboration across development, hardware, and support teams

Timely resolution of customer and product issues

Identification and implementation of meaningful product enhancements

Bachelor's degree in business administration, marketing, information systems, health sciences, or a related field, or equivalent experience required. 4+ years of experience in product management, product operations, business analysis, digital solutions, or a related field required. Certification in agile methodologies, lean, product management, or pragmatic marketing preferred. Creative mindset with a strong big-picture perspective. Knowledge of life sciences, drug managed care processes, market access, and payer and healthcare decision-maker needs. Knowledge of market research, data analytics, and performance metrics. Understanding of software development life cycles and Agile methodologies. Familiarity with Salesforce in an Agile environment is an asset. Knowledge of financial systems and tools, including Enterprise Performance Management, Business Intelligence, Data Warehouse, AI/ML, Power BI, and Microsoft Office applications. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent interpersonal, communication, facilitation, presentation, and writing skills. Strong project management, organizational, and attention-to-detail skills. Ability to engage internal and external customers to support strategy and tactical plan development. Openness to feedback, mentoring, and coaching. Bilingual in English and French.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time Salary Range*

$Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.