Product Manager, Discovery Experiences

Tapestry, Inc.; United States; On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. is seeking a Product Manager of Discovery Experiences to shape how customers explore Coach and Kate Spade New York ecommerce.

You will own the full lifecycle from strategy through testing and optimization, collaborating with brand teams, UX researchers, design and engineering to create innovative discovery experiences. Ideal candidates have 5+ years in ecommerce product management, strong data literacy, and proficiency with GA4, Tableau, Jira and Figma.

Qualifications

• 5+ years of ecommerce product management experience.
• Expertise in product strategy, roadmap development, and agile workflows.
• Strong data literacy with experience in GA4, Tableau, and running A/B tests.
• Proficiency with tools like Figma and Jira; ability to build prototypes and write clear stories.
• Exceptional communicator who conveys strategy and learnings across levels.

Responsibilities

• Define strategy that connects user needs with business outcomes and present to leadership.
• Build and own the roadmap across multiple priorities and journeys with stakeholders.
• Lead analytics gathering and dashboards; summarize takeaways and next steps.
• Drive product execution by developing hypotheses, aligning IT on approach, and tracking performance metrics.

Skills

Product strategy

Roadmap development

Agile workflows

Data literacy

GA4/Tableau

Jira/Figma

AI in workflows

Cross-functional leadership

Tools

GA4

Tableau

Jira

Figma

Job description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose

As Product Manager of Discovery Experiences, you will define how customers explore our products across Coach and Kate Spade ecommerce experiences. You'll own the full product lifecycle from strategy and research through testing and optimization, partnering closely with brand teams, UX researchers, design, and engineering to bring innovative discovery experiences to life. The successful individual will leverage their proficiency to:

• Define and document strategy that connects user needs with business outcomes, clearly presenting your thinking and recommendations to leadership and stakeholders
• Build and own the roadmap across multiple priorities and journeys, partnering with UXR, design, and brand teams to gather insights and define launch plans
• Lead actionable analytics gathering and communication including building and reviewing dashboards at regular cadences and summarizing takeaways and next steps
• Drive product execution by developing hypotheses, aligning with IT on technical approach, defining test packages, launching experiments, and tracking performance metrics that prove impact
• Stay ahead of industry trends, continuously upskilling on technological advancements with particular focus on AI and emerging discovery technologies
• Lead cross-functional collaboration that balances speed, craft, and business results

The Accomplished Individual Will Possess

Core Competencies

• 5+ years of ecommerce product management experience with proven track record of shipping high-impact features
• Expertise in product strategy, roadmap development, and agile workflows
• Strong data literacy: experience with GA4, Tableau and running A/B testing to validate hypotheses, translating key insights into action
• Proficiency with tools like Figma and Jira; ability to build prototypes and write clear stories
• Exceptional communicator who clearly conveys strategy, priorities, and learnings across all levels of the organization
• Demonstrates ability to leverage AI to improve workflows, support research, and optimize analytics

Soft Skills

• Deeply curious and learns on the fly. Wants to understand the “why”, how things work, other points-of-view
• Comfort with ambiguity, can hold multiple perspectives and drive clarity and action
• Relationship builder who influences without authority across stakeholders
• Self-starter energized by ownership and ownership of complex problems

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail]

Visit Tapestry, Inc. Base Pay Range $125,000.00-$140,000.00

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401 (K)
• Paid Paternity and Maternity leave
• Commuter Benefits
• Disability insurance and Tuition assistance

Please click here for a complete list of U.S Corporate Compensation & Benefits.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. At Tapestry, we bring together the iconic brands of Coach and Kate Spade New York—uniting bold ideas, diverse voices, and boundless creativity to stretch what’s possible. Driven by dreamers and makers, we turn passion into progress. By embracing differences and pushing boundaries, we create with purpose, uplift one another, and shape a more inclusive, sustainable future—together.

Our brands go beyond products—they inspire confidence, encourage self-expression, and build lasting emotional connections with consumers. Through constant innovation and deep customer insight, we anticipate where shoppers are headed and adapt to meet them with personalized, seamless experiences. Our digitally powered, unified shopping journey allows our brands to become part of people’s lives—meeting them when, where, and how they choose to shop.