Product Manager - Orders

ATOMS Careers page; Seattle (WA); On-site; USD 213,000 - 251,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Discretionary vacation days

Paid holidays

Job summary

ATOMS is seeking a Product Manager to drive significant revenue in the online food delivery sector from our Seattle office. This role involves building and optimizing complex products using AI/ML technology to enhance efficiency for restaurateurs.

Candidates must have over 5 years of Product Management experience with data products and a commitment to improving the restaurant industry. The salary range for this position is $213,000 - $251,000 per year, with additional equity and bonus opportunities.

Qualifications

• 5+ years of experience in relevant domains.
• Proven track record with complex data products.
• Ability to persuade and communicate effectively.

Responsibilities

• Drive revenue impact in the online food delivery industry.
• Bootstrap complex workflow products with AI/ML.
• Enhance operational efficiency for restaurant operators.

Skills

Product Management experience

Data products expertise

Building data pipelines

Persuasion skills

Market dynamics understanding

Collaboration skills

Job description

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick‑fil‑A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

• Revenue impact: Address a $10B+ industry while generating significant revenue for Otter.
• Build from 0 to 1: Bootstrap complex workflow products with AI/ML built in to optimize for enterprise P&L and guest satisfaction.
• Scale the foundation: Work with platform teams to scale and harden our system of record for demanding workflows (real‑time; data quality; traceability; etc)
• Improve operational efficiency: Directly save 200k+ hours per week of operators’ time so they can focus on improving the quality of their food and services.

What we’re looking for

• 5+ years of Product Management experience in fintech, data platforms, merchant systems, or similarly complex technical domains.
• Proven track record of hands‑on experience with complex data products where delivering measurable customer impact is a non‑negotiable requirement.
• Experience with building data pipelines & modeling, creating analysis using different tools and a deep understanding of multi‑channel marketplace integrations.
• Ability to persuade skeptical executives and technical leads through rigorous logic and data‑backed storytelling.
• Demonstrated understanding of the rapid growth of online food delivery and its market dynamics.
• Commitment to improving the restaurant industry through technology.
• Collaboration skills and a willingness to learn, grow and support teammates.

What else you need to know

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office‑based teams work onsite, five days a week.

The base salary range for this role is $213,000 - $251,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance‑based bonus.

Benefits Summary (USA Full‑Time Exempt Employees)

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company‑paid life and disability insurance (short‑ and long‑term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year

Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.

As set forth in ATOMS Careers page’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way.