Johnson Controls is developing a thermal management ecosystem that enables continuous technical advancements and delivers reliable, scalable, and energy efficient cooling solutions tailored to the evolving needs of global data centers. Do new product introductions and enhancing sustaining products in a fast‑paced environment excite you? Join us as a Product Manager, where you can make an impact on our customers and our business. You will lead the strategy, development, and lifecycle management of thermal management products and systems for data centers. This role requires a blend of technical expertise, market insight, and business acumen to deliver innovative solutions that meet the evolving needs of hyperscale, enterprise, and edge data centers. You will focus on long‑term customer satisfaction, competitive advantage, market share growth, and increased profitability across our data center thermal product portfolio.
This is a hybrid position located in New Freedom, PA or Milwaukee, WI. Candidates must be within commuting distance to one of these locations or able to relocate and will be required to work in the office at least three days a week.
Responsibilities
- Manage the end‑to‑end lifecycle and business results of a product line.
- Support the completion of key projects and programs, partner with key functions, and remain accountable for overall project/program delivery on time and within budget.
- Support alignment of project/program scope and objectives.
- Support the development of project/program budgets.
- Develop product road maps and strategic business plans.
- Prioritize activities and actions that can be taken in developing a business or strategic plan.
- Drive the development of a strategy for a specific area of influence, as demonstrated by business and profit growth.
- Gather and analyze economic, financial, market, and industry information including ROI, IRR, and NPV.
- Apply pricing strategies into business strategy, understand ripple‑effect analysis of price decisions, and conduct customer segmentation, win‑loss analytics, and price realization contribution.
- Manage legacy products, services, and offerings and develop innovative products, services, offerings, and business models.
- Own product profitability and drive positive results.
- Own and maintain a competitive database of products, services, and offerings.
- Provide basic application information to marketing to assist in collateral development and begin to establish low‑level industry contacts and relationships.
- Drive a customer‑centric approach to managing products, services, and offerings.
- Drive value propositions into compelling business cases that result in business growth.
- Foster relationships at key customers.
- Assist in supporting channel partners.
- Articulate and communicate findings and implications; provide “so what” analytics around the data and information.
- Drive actions – “now what” – within the product, service, or offering.
Qualifications
- Bachelor’s degree in business, marketing, engineering, or equivalent experience.
- 10 years’ experience, including 2‑3 years of product, service, or offering management experience.
- Strong understanding of data center design and operations and advanced thermal management technologies (preferred).
- Experience leading highly‑educated engineering teams.
- Experience presenting analysis of product performance, cost, pricing, competitive benchmarking, and market trends to influence strategic business decisions.
- Preferred: MBA or other graduate‑level degree or equivalent combination of education and work experience.
- Demonstrated understanding of market trends in the data center or related industry.
- Experience interfacing with customers, gathering voice of customer, and managing complex customer issues.
- Attention to detail, commitment to quality, and results‑driven, customer‑focused mindset.
- Strong written communication skills and ability to present complex issues and projects succinctly, logically, and persuasively.
- Basic understanding of the budgeting process and key financial indicators such as ROI, IRR, and NPV.
- Ability to follow established guidelines and processes such as Capital Requests.
- Basic understanding of various business models (subscription, product or service delivery, distribution, etc.).
- Analytical skills to gather and analyze economic, financial, market, and industry information.
- Ability to understand and implement details behind transactional pricing recommendations.
- Understanding of strategic and market levers to build successful growth plans.
- Knowledge of key industry applications and support for products, services, and offerings.
- Ability to take calculated risks using facts, data, and scenario‑planning tools.
- Understanding of strategy development as a process rather than an event.
- Capability to prioritize activities and say “no” when necessary.
- Basic understanding of value pricing and value capture models.
- Strong VOC skill set, seeking to understand customer experiences and provide meaningful VOC insights to drive business implications such as new product introduction, trade‑offs, and growth opportunities.
- Ability to travel.
HIRING SALARY RANGE: $109,000 – 146,000 (salary determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, location, and market alignment). This role offers a competitive bonus plan based on individual, group, and corporate performance and includes a competitive benefits package.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.