Product Manager Data Center Infrastructure North America

Vertiv; San Francisco (CA); On-site; USD 220,000 - 270,000; Full time

Job summary

Vertiv is seeking a Product Manager for Data Center Infrastructure to define solutions roadmaps by consolidating Voice of Customer data and aligning with market needs. You will be a Subject Matter Expert for Infrastructure Solutions, coordinating with executives, marketing, and sales to shape product requirements and value propositions.

You will work with cross-functional teams to implement new technology, oversee documentation, and support product launches.

Qualifications

• Bachelor’s or higher degree in Electrical or Mechanical engineering.
• 10+ years of relevant industry experience.
• Experience in Data center design, build, commissioning or maintenance.
• Technical ability to translate customer needs into solutions.
• Strong written and verbal communication skills.
• Proficiency with CAD, BIM, CFD tools and Microsoft Office/Smartsheet.

Responsibilities

• Analyze Voice of Customer and provide proposals or solutions.
• Analyze cost and propose improvements.
• Analyze competitor products and document strengths/deficiencies.
• Define, develop, and administer customer-facing product evaluation programs.
• Engage with Services to define and implement Power Solutions service offering.
• Gather trends and analyze new technologies.
• Interface with Sales & Solution Architects for market intelligence.
• Collaborate with cross-functional teams to deploy new technology.
• Maintain patent reviews and coordinate with legal.
• Create and maintain product documentation and regionalize as needed.
• Assist Product Marketing with White Papers, case studies, and launch materials.
• Support solution architects with proposals and technical studies.
• Provide on-site consultations when required.

Skills

Voice of Customer

Cost analysis

Competitive analysis

Market intelligence

Cross-functional teamwork

Product requirements

Technical storytelling

Communication

Education

Electrical or Mechanical engineering degree

Tools

CAD

BIM

CFD tools

Microsoft Office

Smartsheet

Job description

JOB DESCRIPTION

The Product Manager Data Center Infrastructure will contribute to defining Data Center Infrastructure Solutions product and solutions roadmap by consolidating Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry. You will collaborate with cross-functional teams to ensure offering meets market needs and will be responsible for defining product and solution requirements. You will also identify value proposition and act as the Subject Matter Expert for Datacenter Infrastructure Solutions for the executive, marketing, and sales teams. The Infrastructure Solutions product line at Vertiv handles complex products or solutions mostly related to manufactured units which consist of Uninterruptible power, power distribution, cooling and white space infrastructure.

The Product Manager Data Center Infrastructure will contribute to defining Data Center Infrastructure Solutions product and solutions roadmap by consolidating Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry. You will collaborate with cross-functional teams to ensure offering meets market needs and will be responsible for defining product and solution requirements. You will also identify value proposition and act as the Subject Matter Expert for Datacenter Infrastructure Solutions for the executive, marketing, and sales teams. The Infrastructure Solutions product line at Vertiv handles complex products or solutions mostly related to manufactured units which consist of Uninterruptible power, power distribution, cooling and white space infrastructure.

Responsibilities

• Analyze Voice of Customer and provide intelligent and effective ideas, proposals or solutions


• Analyze cost and propose improvements


• Analyze competitor products, documenting strengths, and deficiencies in core functionality.


• Define, develop, and administer customers facing product evaluation programs.


• Engage with Services team to define and implement Power Solutions service offering.


• Gather information and analyze new trends and technology


• Gather and consolidate market intelligence by interfacing with Sales team and Solution Architects.


• Collaborate with cross functional teams to implement new technology in Infrastructure Solutions offering.


• Perform and maintain patent reviews for new offerings. Document data and provide details while interfacing with legal team.


• Create and maintain Product Documentation including user brochures, presentations, manuals, and technical documentation. Provide support to regionalize documents as needed.


• Work with Product Marketing team on creation of White Papers, Application Notes, Case Studies, and Articles, Videos.


• Work with Product Marketing team on product launch preparation and product launch.


• Support Solution architects and Application engineers with solution proposals and technical studies.


• Provide on-site critical customer consultations when required.


• Interface with other Vertiv products and engineering teams to coordinate integration with other hardware and/or software solutions.


• Provide training.

Qualifications

Mandatory:

• Bachelor’s or higher Degree in Electrical or Mechanical engineering


• 10+ years relevant industry experience.


• Experience in Data center design, build, commissioning or maintenance


• Technical expertise to translate customer needs/pain points to solutions


• Strong written/oral communication, especially in communicating customer needs and value propositions


• Proficiency with Microsoft Office suite, Smartsheet, and other business applications


• Informative knowledge about CAD, BIM and CFD tools.


• Research and analytical skills


• Propensity for innovation


• Effectively communicates technical information and complex ideas to technically diverse audiences.

Plus

Please note minimum and preferred requirements for education. This includes degrees, specializations and certifications.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special requirements. This is mostly office job with some traveling at meetings, conferences and other events. From time-to-time factory visit is required.

Time Travel Required

• 10%

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR CORE PRINCIPALS

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture


• Customer Focus


• Operational Excellence


• Innovation


• Financial Strength

VERTIV BEHAVIORS

• Own it


• Act with urgency


• Foster a customer-first mindset


• Think big and execute


• Lead by example


• Drive continuous improvement


• Learn and seek out development


• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].

The anticipated salary range for this role in the California locality is between $220,000 to $270,000 per year (based on a 40-hour work week)—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.