Product Manager Data Center Infrastructure North America

Vertiv; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

Vertiv is seeking a Product Manager for Data Center Infrastructure to drive the roadmap by consolidating Voice of Customer data and defining market solutions in data center environments.

You will collaborate with cross‑functional teams to ensure offerings meet market needs, acting as SME for DC Infrastructure Solutions and coordinating with executive, marketing, and sales teams. Experience in DC design and related tools is preferred.

Qualifications

• Bachelor’s or higher degree in Electrical or Mechanical engineering required.
• 5+ years relevant industry experience.
• Experience in Data center design, build, commissioning or maintenance.
• Translate customer needs/pain points to solutions and value propositions.
• Proficiency with Microsoft Office suite, Smartsheet, and other business applications.
• Familiarity with CAD, BIM and CFD tools.
• Strong research and analytical skills; propensity for innovation.
• Effectively communicates technical information to diverse audiences.

Responsibilities

• Analyze Voice of Customer and propose ideas or solutions.
• Analyze cost and propose improvements.
• Analyze competitor products and document strengths/ deficiencies.
• Define, develop, and administer customer‑facing product evaluation programs.
• Engage with Services to define and implement Power Solutions service offering.
• Gather market intelligence from Sales and Solution Architects.
• Collaborate with cross‑functional teams to implement new technology.
• Maintain product documentation and develop white papers, case studies, and articles.
• Support solution architects with proposals and technical studies.

Skills

Industry experience

Data center experience

Translate customer needs

Communication skills

MS Office/Smartsheet

CAD/BIM/CFD tools

Research/analytical

Innovative mindset

Communicate to diverse audiences

Education

Electrical or Mechanical engineering degree

Job description

Job Description

The Product Manager Data Center Infrastructure will contribute to defining Data Center Infrastructure Solutions product and solutions roadmap by consolidating Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry. You will collaborate with cross‑functional teams to ensure offering meets market needs and will be responsible for defining product and solution requirements. You will also identify value proposition and act as the Subject Matter Expert for Datacenter Infrastructure Solutions for the executive, marketing, and sales teams. The Infrastructure Solutions product line at Vertiv handles complex products or solutions mostly related to manufactured units which consist of Uninterruptible power, power distribution, cooling and white space infrastructure.

Responsibilities

• Analyze Voice of Customer and provide intelligent and effective ideas, proposals or solutions
• Analyze cost and propose improvements
• Analyze competitor products, documenting strengths, and deficiencies in core functionality.
• Define, develop, and administer customers facing product evaluation programs.
• Engage with Services team to define and implement Power Solutions service offering.
• Gather information and analyze new trends and technology
• Gather and consolidate market intelligence by interfacing with Sales team and Solution Architects.
• Collaborate with cross functional teams to implement new technology in Infrastructure Solutions offering.
• Perform and maintain patent reviews for new offerings. Document data and provide details while interfacing with legal team.
• Create and maintain Product Documentation including user brochures, presentations, manuals, and technical documentation. Provide support to regionalize documents as needed.
• Work with Product Marketing team on creation of White Papers, Application Notes, Case Studies, and Articles, Videos.
• Work with Product Marketing team on product launch preparation and product launch.
• Support Solution architects and Application engineers with solution proposals and technical studies.
• Provide on‑site critical customer consultations when required.
• Interface with other Vertiv products and engineering teams to coordinate integration with other hardware and/or software solutions.
• Provide training.

Qualifications

• Bachelor’s or higher Degree in Electrical or Mechanical engineering
• 5+ years relevant industry experience.
• Experience in Data center design, build, commissioning or maintenance
• Technical expertise to translate customer needs/pain points to solutions
• Strong written/oral communication, especially in communicating customer needs and value propositions
• Proficiency with Microsoft Office suite, Smartsheet, and other business applications
• Informative knowledge about CAD, BIM and CFD tools.
• Research and analytical skills
• Propensity for innovation
• Effectively communicates technical information and complex ideas to technically diverse audiences.

Physical & Environmental Demands

• No special requirements. This is mostly office job with some traveling at meetings, conferences and other events. From time‑to‑time factory visit is required.

Time Travel Required

• 10%

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].