Product Manager, Critical Operations

Redapto; San Francisco (CA); Hybrid; USD 140,000 - 220,000; Full time

Job summary

Redapto, a San Francisco–based AI platform company, is seeking a product-focused role to shape the operator-facing platform used to build, supervise, and improve AI across mission-critical work.

As part of a high-trust, high-autonomy team, you will develop strategy from deep customer and operational insights, define requirements for agent building, governance, and command experiences, and partner with design, engineering, research, and deployment from discovery through launch.

Qualifications

• Experience deriving product strategy from customer insights.
• Defining requirements for agent building, governance and command experiences.
• Collaboration with design, engineering, research and deployment teams.

Responsibilities

• Develop product strategy from deep customer and operational insight.
• Define clear requirements for agent building, governance, and command experiences.
• Partner with design, engineering, research, and deployment from discovery through launch.
• Measure product quality through real production outcomes, not feature volume.

Skills

Analytical thinking

Structured problem-solving

Ownership

Communication clarity

Job description

Redapto is building the agentic operating platform for the physical world. We help teams in manufacturing, logistics, energy, aerospace, and defense turn fragmented systems and operational knowledge into governed AI workflows that act in production.

Our work sits where software meets real operations: machines, fleets, suppliers, field teams, safety constraints, and decisions with consequences. We build for dependable outcomes, not demos.

We're a small, high-ownership team spanning Bangalore and San Francisco. We value first-principles thinking, technical depth, direct customer contact, and the craft required to make frontier AI trustworthy in the real world.

About the Role

Shape the platform that operators use to build, supervise, and improve AI across mission-critical work.

Responsibilities

• Develop product strategy from deep customer and operational insight.
• Define clear requirements for agent building, governance, and command experiences.
• Partner with design, engineering, research, and deployment from discovery through launch.
• Measure product quality through real production outcomes, not feature volume.

What We're Looking For

Analytical FoundationsA strong analytical foundation built through high-performing environments that demand rigorous thinking, structured problem-solving, and rapid synthesis of information.

Action BiasYou thrive in ambiguity, form clear mental models quickly, take ownership instinctively, and enjoy diving deep into unfamiliar software categories.

Culture & Velocity FitYou're energised by environments defined by ambition, precision, ownership, integrity, and responsibility.

Communication & Reasoning ClarityYou communicate in a structured, concise, and compelling way — verbally and in writing.

Why Join Redapto

• Build foundational technology for industries with enormous real-world impact.
• Work in a high-trust, high-autonomy environment with direct ownership.
• Learn across frontier AI, enterprise systems, and complex physical operations.

Our Process

Joining Redapto means stepping into a culture that values excellence, curiosity, and potential above all else. Our selection process reflects that.

If you excel at our initial screening, you move forward to interviews that dive deeper into your ambitions, mindset, and how you can shape growth with us. You'll take on a few challenges designed to see how you think, learn, and adapt under pressure.

We set the bar high and only make offers when we're confident it's an extraordinary fit—for both you and Redapto.

Redapto is proud to be an equal opportunity employer. We celebrate diversity, foster inclusion, and ensure every candidate has equitable access to succeed.