Product Manager, Cold Chain

PHCNA; Wood Dale (IL); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Healthcare benefits

401(k)

Hybrid work

Job summary

PHCNA seeks a Product Manager, Cold Chain to lead end-to-end development of cold chain products. You will coordinate cross‑functional teams, set timelines, assign responsibilities, and drive product launches in line with ISO 9001-2015 and Lean principles.

Hybrid work in Wood Dale, IL with on-site Tuesdays and Thursdays and up to 25% travel. Responsibilities include VOC leadership, market research, roadmap development, and collaboration with engineering on new product development to strengthen

Qualifications

• Bachelor’s degree in a scientific or related field required.
• 5+ years of experience in product management and/or lab operations.
• Capital equipment experience preferred.
• Knowledge of Lean Management or Kaizen processes.
• Experience with Asana and Microsoft Office; Dynamics a plus.
• Experience gathering requirements, managing projects, collaborating on solutions.

Responsibilities

• Develop and oversee sales training platform with testing to ensure regional reps are knowledgeable.
• Manage product scheduling and launch timelines using formal project management principles.
• Define market requirements through market research and VOC with customers and committees.
• Lead the Voice of the Customer process to translate feedback into product plans.
• Identify opportunities for new product development themes with estimated costs.
• Oversee cold chain NPD scoping and lead cross-functional development efforts.
• Help create a multi-year Strategic Product Development Roadmap.
• Assist in creating brand demand and lead generation strategies for cold chain offerings.
• Oversee onboarding of cold chain OEM vendors and monitor portfolio competitiveness.

Skills

Project management

Cross-functional teamwork

Presentation skills

Communication

Travel readiness

Education

Bachelor's degree in a scientific field

Tools

Asana

Microsoft Office

Microsoft Dynamics

Job description

Joining the PHC Group means becoming a vital player in one of the world’s foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.

Job Title: Product Manager, Cold Chain

About the opportunity: The Cold Chain Product Manager will be overseeing all aspects of Product Group’s projects related to cold chain products. This includes coordinating multiple team members, setting deadlines, assigning responsibilities, Initiating, and completing projects on time within scope to accomplish development of product lines to targeted customers and market.

Location: This is a hybrid position that reports onsite to our Wood Dale office on Tuesdays and Thursdays. This position will have up to 25% travel.

What you will be doing:

• Develop and oversee sales training platform that includes testing to ensure that regional PHC sales representatives meet quality standards and are knowledgeable on product offerings.
• Manage product scheduling and launch timelines utilizing formal project management principles. Assist in development of Project Management platform and Standard Operating Procedures consistent with ISO 9001-2015 and Lean operating principles related to product launch and promotion.
• Oversee and specify market requirements for current and future products by conducting market research supported by on-going contact with customers and non-customers such as standardization committees, contract manufacturers.
• Lead the Voice of the Customer (VOC) process, translating customer feedback into product improvements, development priorities, and commercialization strategies.
• Identify opportunities for new product development themes including timelines and estimated associated costs and discuss with PHC engineering team(s).
• Oversee processes and execution of cold chain new product development; scoping, proposing, and assisting in leading new product development project that advance the biomedical product portfolio.
• Assist in creating and maintaining Strategic Multi-Year Product Development Roadmap with other product group team members.
• Assist in creating brand demand; focusing on preservation and digital monitoring system components but will also include cell processing, incubation, sterilization and system of lead generation, conversion, and tailored promotions
• Oversee onboarding of cold chain OEM vendors which complement the brand image and product portfolio.
• Analyze competitive products, industry trends, and emerging technologies to identify market opportunities and maintain portfolio competitiveness.

What you need for success:

• Bachelor’s degree in a scientific or related field required.
• 5+ years of experience in product management and/or lab operations.
• Capital equipment experience preferred.
• Knowledge of Lean Management or Kaizen processes.
• Experience with Asana and Microsoft Office Suite preferred. Microsoft Dynamics experience a plus.
• Experience in gathering requirements, managing projects, collaborating on solutions, and resolving issues.
• Experience building and delivering technical presentations.
• Ability to travel up to 25%.

The hiring range for this position is: $100,000 - $115,000 plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual’s skills, experience, qualifications and location, and applicable employment laws. PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holidaypay, vacation and more.

#DE-PHCNA

Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.