Product Manager CMMS
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Job summary
Accruent, a Fortive company, is seeking a Product Manager to lead the strategy, roadmap, and execution for its enterprise CMMS platform. You will work with large enterprise customers across manufacturing, oil & gas, retail, healthcare, and more to understand challenges, influence long-term strategy, and ensure the roadmap delivers meaningful business outcomes.
The ideal candidate balances vision with execution, thrives in ambiguity, and partners with engineering, UX, sales, and customer success
Qualifications
- 3+ years of Product Management experience in enterprise B2B SaaS.
- Proven success owning strategic roadmaps for complex enterprise solutions.
- Strong communication with executive stakeholders and end users.
Responsibilities
- Define and communicate a clear product vision aligned with customer needs, market trends, and business goals.
- Develop and manage a multi-year product strategy and roadmap for CMMS platform.
- Identify opportunities in enterprise asset management, AI, workflow automation, and connected systems.
- Lead discovery with customers and translate insights into investments that drive adoption and retention.
- Collaborate with Engineering, UX, Sales, Support, and Executives to deliver scalable solutions.
Skills
Job description
Accruent is a global leader in intelligent asset, facilities, and real estate management software helping organizations connect their physical world to their digital future. Our platform powers mission-critical operations for thousands of customers worldwide, from Fortune 500 enterprises to fast-growing disruptors.
Backed by Fortive (NYSE: FTV), we combine the agility of a SaaS innovator with the scale, discipline, and financial backing of an established global enterprise. At Accruent, we’re building technology that enables customers to make smarter, faster, data-driven decisions, and we’re looking for bold, growth-minded leaders to help accelerate that growth.
We are seeking a Product Manager to lead the strategy, roadmap, and execution for Accruent’s enterprise Computerized Maintenance Management System (CMMS) platform. This role is responsible for driving product innovation and customer value for a diverse portfolio of customers spanning manufacturing, oil & gas, retail, healthcare, education, transportation, and other asset-intensive industries.
This is a highly strategic and customer-facing role that requires equal parts vision, execution, and empathy. You will work directly with some of our largest enterprise customers to understand their operational challenges, influence long-term product strategy, and ensure our roadmap delivers meaningful business outcomes.
The ideal candidate is a self-starter who thrives in ambiguity, builds strong customer relationships, and can successfully balance enterprise commitments, market opportunities, technical investment, and long-term platform evolution. Experience with enterprise software integrations, connected ecosystems, and workflow automation is highly preferred.
You will serve as the connective force between customers, engineering, UX, sales, support, customer success, and executive leadership—ensuring we deliver solutions that solve real customer problems while driving sustained business growth.
Product Strategy & Market Leadership
- Define and communicate a compelling vision for Accruent that aligns customer needs, market trends, and business objectives.
- Develop and manage a multi-year product strategy and roadmap that balances innovation, platform modernization, customer commitments, and commercial growth.
- Identify emerging opportunities in enterprise asset management, maintenance operations, AI, workflow automation, mobility, and connected systems.
- Perform market, customer, and competitive analysis to ensure Accruent remains a leader in the CMMS market.
- Develop trusted relationships with strategic enterprise customers and partners.
- Lead customer discovery efforts through site visits, advisory boards, user groups, interviews, and product feedback sessions.
- Advocate relentlessly for customer outcomes while balancing platform scalability and business priorities.
- Translate customer insights into actionable product investments that improve adoption, retention, and customer satisfaction.
- Serve as a product ambassador at customer meetings, conferences, partner engagements, and industry events.
- Own and prioritize the product roadmap across multiple stakeholder groups, ensuring alignment to strategic objectives.
- Manage competing priorities including customer commitments, technical debt, platform investments, regulatory requirements, and innovation initiatives.
- Make informed tradeoff decisions supported by customer impact, business value, effort, and strategic alignment.
- Partner with Engineering leadership to continuously improve execution predictability and delivery outcomes.
- Lead continuous discovery efforts to uncover customer needs, pain points, and opportunities.
- Collaborate closely with UX and Engineering to define solutions that are simple, scalable, and valuable.
- Create clear business requirements, product briefs, epics, and acceptance criteria.
- Guide product development from ideation through launch, adoption, and ongoing optimization.
- Establish success metrics and measure outcomes to ensure investments deliver expected value.
- Align Engineering, UX, Product Marketing, Sales, Customer Success, Professional Services, and Support around roadmap priorities and business outcomes.
- Communicate roadmap strategy, priorities, and product direction to executive stakeholders and customer-facing teams.
- Support go-to-market planning, pricing discussions, customer communications, and product launches.
- Foster a culture of transparency, accountability, customer obsession, and continuous improvement.
Customer Impact
Customers view Accruent as a strategic platform that helps them improve uptime, reduce maintenance costs, increase workforce productivity, and achieve operational excellence.
Strategic Growth
A clear, outcome-based roadmap that drives customer retention, expansion opportunities, market differentiation, and recurring revenue growth.
Enterprise Trust
Strong relationships with key customers and stakeholders built through consistent engagement, transparency, and product execution.
Product Excellence
A healthy balance of innovation, customer-driven enhancements, technical modernization, and platform scalability.
Organizational Alignment
Cross-functional teams understand where the product is headed, why priorities exist, and how their work contributes to broader business objectives.
- 3+ years of Product Management experience, preferably in enterprise B2B SaaS software.
- Proven success owning and executing strategic product roadmaps for complex enterprise solutions.
- Strong customer-facing skills with experience engaging executive stakeholders, operational leaders, and end users.
- Demonstrated ability to translate customer needs, market trends, and business objectives into impactful product strategies.
- Experience managing competing priorities across strategic initiatives, customer commitments, technical investments, and market opportunities.
- Strong analytical skills with the ability to leverage customer insights, market research, usage data, and financial metrics to drive decision-making.
- Experience leading product discovery efforts including interviews, customer workshops, usability testing, and voice-of-customer programs.
- Excellent communication and storytelling skills with the ability to influence across all levels of the organization.
- Ability to thrive in a fast-paced environment and operate effectively with significant autonomy.
- Experience with CMMS, EAM, Asset Management, Facilities Management, Industrial Software, or adjacent enterprise operational technology platforms.
- Experience working with customers in manufacturing, oil & gas, retail, healthcare, transportation, utilities, or other asset-intensive industries.
- Strong understanding of enterprise software integrations, APIs, identity management, workflow automation, and connected ecosystems.
- Experience with SaaS platform modernization and cloud-based architectures.
- Familiarity with AI-enabled workflows, predictive maintenance, analytics, or operational intelligence solutions.
- MBA or advanced degree are helpful but not required.
At Accruent, you'll have the opportunity to influence the future of enterprise asset management, work directly with some of the world's most recognized organizations, and help create products that deliver measurable business outcomes every day.
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.
Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.
Accruence is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruence continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide.
Explore the path. Join Accruen.
We Are an Equal Opportunity Employer Fortive Organization and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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