Product Manager - Client Portal

Marsh & McLennan Companies; West Springfield (MA); Remote; USD 137,000 - 162,000; Full time

Job summary

A leading company in business insurance and professional services seeks a Product Manager for their Client Portal. The role involves setting the product vision, developing roadmaps, and ensuring alignment with business objectives. Ideal candidates have over 8 years of experience in product management within the insurance sector, and skills in Agile methodologies are preferred. With remote work flexibility and generous benefits, this opportunity aims to enhance client engagement and satisfaction.

Benefits

Performance-based incentives

Generous time off

Tuition reimbursement

Charitable contribution match programs

Qualifications

• 8+ years of experience in product management, preferably in web applications or client portals.
• Previous insurance agency/brokerage experience is required.
• Understanding of Agile methodologies and project management tools.

Responsibilities

• Establish a compelling product vision for the Client Portal.
• Develop a product roadmap prioritizing features based on client needs.
• Conduct analyses of product performance metrics.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Business, Computer Science, or a related field

MBA

Tools

ADO

JIRA

Trello

Job description

Employer Industry: Business Insurance and Professional Services

Why consider this job opportunity:
- Salary up to $161,300
- Performance-based incentives available
- Generous time off, including personal and volunteering days
- Remote work flexibility
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Establish a compelling product vision for the Client Portal that aligns with the employer’s mission and strategic goals
- Develop a product roadmap prioritizing features based on client needs, market trends, and business objectives
- Collaborate with business stakeholders and cross-functional teams to gather insights and deliver high-quality features
- Work closely with the Product Owner to manage the product backlog and ensure alignment with business goals
- Conduct analyses of product performance metrics and user feedback to guide strategic decision-making and optimize client experience

What is Required (Qualifications):
- 8+ years of experience in product management, preferably in web applications or client portals in the insurance or financial services industry
- Bachelor’s degree in Business, Computer Science, or a related field; MBA preferred
- Previous insurance agency/brokerage experience is a must-have
- Proven track record of delivering successful digital products that enhance client engagement
- Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)

How to Stand Out (Preferred Qualifications):
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills to collaborate effectively with stakeholders across regions
- Understanding of web development technologies and frameworks
- Experience with data analytics tools and techniques to measure product performance

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