Product Manager - Client Portal

Marsh & McLennan Companies; West Palm Beach (FL); Remote; USD 137,000 - 162,000; Full time

Job summary

A leading company in insurance and professional services is seeking a Senior Product Manager to drive the development of their Client Portal. This role offers competitive compensation, performance incentives, and a flexible remote work environment, ideal for candidates with substantial experience in product management within the insurance or financial services industry. Applicants will be expected to engage with stakeholders to elevate client satisfaction and drive strategic business objectives.

Benefits

Generous time off, including personal and volunteering days

Remote work flexibility

Tuition reimbursement and professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Qualifications

• 8+ years of experience in product management, preferably in web applications or client portals.
• Experience in the insurance agency or brokerage is essential.
• Familiarity with Agile methodologies.

Responsibilities

• Establish a compelling product vision for the Client Portal.
• Develop and prioritize a product roadmap based on client needs.
• Collaborate with senior stakeholders and cross-functional teams.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal skills

Education

Bachelor’s degree in Business, Computer Science, or related field

MBA preferred

Tools

ADO

JIRA

Trello

Job description

Employer Industry: Insurance and Professional Services

Why consider this job opportunity:
- Salary up to $161,300
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Remote work flexibility
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Establish a compelling product vision for the Client Portal that aligns with the employer’s mission and strategic goals
- Develop and prioritize a product roadmap based on client needs, market trends, and business objectives
- Collaborate with senior stakeholders and cross-functional teams to gather insights and enhance client satisfaction
- Support the Product Owner in managing the product backlog and ensuring alignment with business goals
- Conduct analyses of product performance metrics and user feedback to guide strategic decision-making

What is Required (Qualifications):
- 8+ years of experience in product management, preferably focused on web applications or client portals in the insurance or financial services industry
- Bachelor’s degree in Business, Computer Science, or a related field; MBA preferred
- Previous experience in an insurance agency or brokerage is essential
- Proven track record of delivering successful digital products that enhance client engagement
- Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)

How to Stand Out (Preferred Qualifications):
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders
- Understanding of web development technologies and frameworks
- Experience with data analytics tools and techniques to measure product performance

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