Product Manager - Client Portal

Marsh & McLennan Companies; Greensboro (NC); Remote; USD 137,000 - 162,000; Full time

Job summary

A leading company in the insurance and financial services sector is seeking an experienced Product Manager to shape the future of their Client Portal. This role includes developing product strategies, collaborating with stakeholders, and optimizing user experiences, set in an inclusive workplace culture with generous benefits and flexibility.

Benefits

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Flexibility of remote work

Qualifications

• 8+ years of experience in product management, particularly in web applications.
• Previous insurance agency/brokerage experience is a must-have.
• Proven track record of delivering successful digital products.

Responsibilities

• Establish product vision for the Client Portal.
• Develop product roadmap and prioritize features.
• Analyze product performance metrics for strategic decisions.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal skills

Education

Bachelor’s degree in Business, Computer Science, or related field

MBA

Tools

ADO

JIRA

Trello

Job description

Employer Industry: Insurance and Financial Services

Why consider this job opportunity:
- Salary up to $161,300
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Flexibility of remote work
- Charitable contribution match programs and stock purchase opportunities
- Opportunity to work in an award-winning, inclusive workplace culture

What to Expect (Job Responsibilities):
- Establish a compelling and clear product vision for the Client Portal that aligns with the employer’s mission and strategic goals
- Develop a product roadmap prioritizing features and enhancements based on client needs and market trends
- Collaborate with business stakeholders to gather insights and understand national and regional priorities
- Work closely with the Product Owner to ensure alignment with business goals and manage the product backlog
- Conduct analyses of product performance metrics and user feedback to guide strategic decision-making and optimize the client experience

What is Required (Qualifications):
- 8+ years of experience in product management, preferably with a focus on web applications or client portals in the insurance or financial services industry
- Bachelor’s degree in Business, Computer Science, or a related field; MBA preferred
- Previous insurance agency/brokerage experience is a must-have
- Proven track record of delivering successful digital products that enhance client engagement
- Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)

How to Stand Out (Preferred Qualifications):
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills to collaborate effectively with various stakeholders across regions
- Understanding of web development technologies and frameworks
- Experience with data analytics tools and techniques to measure product performance

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