Product Manager, Chase Digital Assistant

JPMorgan Chase & Co.; New York (NY); Presencial; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

JPMorgan Chase & Co. is seeking a Product Manager in the Agentic Experience organization to lead end-to-end product lifecycle, champion customer voice, and develop profitable products with scalable, reliable delivery.

You will guide launches, gather feedback, and partner with cross-functional teams to exceed client expectations. The role emphasizes collaboration across LOBs, defining use cases, and maintaining delivery backlogs to uphold platform standards while accommodating LOB constraints.

Qualificações

• 5+ years of experience in product management or a relevant domain
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven ability to influence without authority — aligning and driving momentum across LOB teams and stakeholders
• Sufficient technical fluency to understand API integration patterns and platform dependencies

Responsabilidades

• Develops a product strategy and vision delivering value to customers
• Manages discovery efforts and market research to uncover solutions and roadmap
• Owns and develops a product backlog to support the strategic roadmap
• Builds framework and tracks key success metrics (cost, features, reliability)
• Leads discovery and scoping with LOB stakeholders to define use cases and milestones
• Owns a delivery backlog across multiple LOB partnerships with dependencies and trade-offs
• Tracks LOB delivery health in partnership with platform and analytics teams

Conhecimentos

Product management

APIs & integration

Stakeholder alignment

Data analytics

Product lifecycle

Descrição da oferta de emprego

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Chase's Agentic Experience organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Develops and owns the LOB partnership strategy for the agentic platform, including onboarding frameworks, federation playbooks, and engagement models that enable LOBs to build and integrate agentic experiences efficiently

• Leads discovery and scoping efforts with LOB stakeholders to define use cases, integration requirements, and delivery milestones, translating business objectives into actionable product requirements within the agentic ecosystem

• Owns and maintains a delivery backlog across multiple concurrent LOB partnerships, managing dependencies, sequencing, and trade-offs to ensure platform standards are upheld while accommodating LOB-specific constraints

• Builds the framework for tracking LOB delivery health, including agent build velocity, certification progress, and adoption outcomes partnering with platform and analytics teams to surface risks and drive accountability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Proven ability to influence without authority — driving alignment, resolving conflict, and maintaining momentum across LOB teams, technical leads, and senior stakeholders without direct reporting relationships

• Sufficient technical fluency to understand API integration patterns, platform dependencies, and agent architecture concepts well enough to guide LOB teams through the build and certification process

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

• Experience building or scaling platform adoption programs, developer/partner enablement, or internal product ecosystems

• Familiarity with AI or agentic platform concepts, including agent orchestration, tool integration, or LLM-based product development