Product Manager, Care Finding

Futureshaper.com; Alma (AR); On-site; USD 125,000 - 145,000; Full time

Job summary

An innovative firm is on a mission to enhance access to mental health care through a user-friendly platform. They seek a passionate Product Manager to lead the development of a marketplace that connects clients with the right providers. In this role, you will leverage your product management skills and data-driven mindset to create and test new user experiences, ensuring that clients find the best-fit therapists. Join a dynamic team committed to making a positive impact in the mental health space, where your contributions will directly influence the growth and success of the platform.

Benefits

Health Insurance Plans

Monthly Therapy Stipend

Co-working Space Membership

Work-from-home Stipend

Financial Wellness Benefits

Pet Discount Program

EAP Access

Home Office Stipend

Comprehensive Parental Leave

Paid Holidays and PTO

Qualifications

• 2-4 years of experience as a Product Manager, ideally in marketplaces.
• Strong user empathy and data-driven decision-making skills.

Responsibilities

• Improve user experience by building new features and conducting A/B tests.
• Collaborate with cross-functional teams to drive product roadmap.

Skills

User Empathy

Data Analysis

A/B Testing

Product Management

Effective Communication

Technical Familiarity

Education

Bachelor's Degree

Tools

Data Analytics Tools

Job description

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Alma is seeking a mission-driven Product Manager to continue growing our marketplace so clients can easily find the best-fit provider. You’ll be a part of our Care Finding domain, reporting to the Group Product Manager.

In this role, you will be responsible for guiding clients to the right providers for their needs, measured by visit-to-appointment conversion. You will do this by rapidly building and A/B testing new user experiences and search improvements in collaboration with Engineering, Design, Product Marketing, and Data Science.

The ideal person for this role has strong user empathy, is data-driven, can analyze complex data, and is comfortable getting into the technical details.

What you’ll do:

• Improve a client’s ability to find the right provider for their needs by iterating on and building new experiences and search improvements.
• Drive the product roadmap in partnership with your Engineering Manager, Product Designer, Data Scientist, Product Marketing Manager, and Engineering team.
• Identify opportunities to improve the user experience by tracking key metrics and using A/B tests to validate your hypotheses.
• Collaborate with the sister Care Finding - Provider and Data Science teams to ensure we are holistically delivering on providers’ practice growth goals.

Who you are:

• Product Management Experience: You have 2-4 years of experience as a Product Manager, with the desire to own and be responsible for a product roadmap - ideally within marketplaces or consumer experiences.
• Product Sense: You operate with a user-centric lens and believe that product thinking belongs at every level, not just what the user sees.
• Experimentation Mindset: You center your thinking around clear hypotheses and enjoy A/B testing and iterating to validate what works best for users.
• Data-Driven: You are well-versed in pulling and analyzing data to drive your decisions, but are not afraid to use your intuition to move quickly.
• Technical Familiarity: You are able to understand and collaborate with the engineering team on technical design documents, experiment designs, and user-impacting implementation details.
• Effective Communicator: You have a clear and engaging communication style with a track record of building positive relationships across a broad, diverse organization.

Benefits:

• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans.
• Monthly therapy and wellness stipends.
• Monthly co-working space membership stipend.
• Monthly work-from-home stipend.
• Financial wellness benefits through Northstar.
• Pet discount program through United Pet Care.
• Financial perks and rewards through BenefitHub.
• EAP access through Aetna.
• One-time home office stipend to set up your home office.
• Comprehensive parental leave plans.
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day.
• 3 weeks of PTO, plus 7 sick days to recharge.

Salary Band: $125,000 - $145,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.