Product Manager - Business Partner Connections

U.S. Bank; Chicago (IL); On-site; USD 135,000 - 217,000; Full time

Job summary

Bank of America in Chicago, IL seeks a Senior Product Manager to lead networking and connectivity products, defining vision and roadmaps, and aligning with stakeholders, finance, and engineering to deliver secure, scalable solutions.

The role emphasizes cross‑functional leadership, lifecycle governance, and budget oversight across multiple regions, focusing on customer outcomes and risk management, with an in-office culture and role-specific flexibility.

Qualifications

• 10+ years in enterprise network architecture, product management, or technology leadership.
• Experience with B2B/ external connectivity services in large enterprises.
• Strong product discipline: roadmaps, epics, metrics, governance.

Responsibilities

• Define and communicate the program vision and roadmap to stakeholders.
• Oversee budgets and partner with finance on expenses.
• Lead cross-functional teams to deliver secure, reliable connectivity products.
• Own the product strategy and multi-year roadmap across business connectivity domains.
• Partner with business lines and risk/security teams to ensure regulatory alignment.

Skills

Enterprise network architecture

BGP/OSPF

Cross-functional leadership

Product management

Agile delivery

Executive communications

Education

Bachelor degree in Computer Science or Engineering

Tools

Jira

Confluence

Horizon

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs. Product Managers are experts of the products, business or technology domain, and the industry in which the product competes Define the vision and roadmap for the product(s) based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Define and drive product selection, RFx, etc. Ensure alignment across product roadmaps to achieve portfolio objectives Define and prioritize features/epics in the program backlog Articulate roadmaps and features to both stakeholders and AE teams Represent product(s) within NS and to external consumers and stakeholders, e.g., GIS, Finance, Audit/Risk, LoBs Oversee the budget(s) for their product(s). Support and collaborate with the Senior Technology Executives, Finance and Economic teams on financials throughout delivery Continuously oversee product inventory, performance, risk and usage metrics, CAPM, error rates, etc. to monitor product health and make product lifecycle recommendations and decisions Accountable for all aspects of the lifecycle, risk and vulnerability of the products

Responsibilities:

• Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
• Communicates the program vision and roadmap to stakeholders, product owners and the teams
• Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
• Provides input into defining business capabilities and aligning them to products or creating new products to support them
• Ensures product availability by partnering closely with demand and capacity teammates
• Develops business cases for new products and additional features for existing products
• Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject‑matter expertise and understanding of the business and industry trends
• Own the product vision and roadmap: Define and maintain the multi-year strategy and quarterly execution roadmap for Business Partner Connectivity, balancing business demand, financial market requirements, regulatory obligations, technology modernization, resiliency, risk reduction, and operational health.
• Serve as the business and technical product authority: Act as the accountable voice of the B2B Connectivity product across Network Services and with line‑of‑business stakeholders, including Markets and other high‑dependency business areas that rely on secure, reliable partner connectivity
• Lead the Product Cabinet and product operating model: Chair the B2B Product Cabinet, set product routines, clarify accountabilities, drive decision‑making, and ensure Product Architecture, Product Owner, engineering, operations, governance, automation, PMO, and regional partners are aligned to common outcomes.
• Lead the Product Cabinet and product operating model: Chair the B2B Product Cabinet, set product routines, clarify accountabilities, drive decision‑making, and ensure Product Architecture, Product Owner, engineering, operations, governance, automation, PMO, and regional partners are aligned to common outcomes.

Required Qualifications:

• 10+ years of progressive experience in enterprise network architecture, engineering, product management, or technology leadership, with substantial exposure to large-scale, highly regulated environment
• Deep technical understanding of enterprise network connectivity across LAN/WAN, routing, switching, BGP, OSPF/IS‑IS, multicast, VXLAN, MACSec, NAT, load balancing, firewall policy, proxy, DNS/DDI, certificates, monitoring, and secure connectivity patterns
• Demonstrated experience with B2B, partner, third‑party, extranet, DMZ, market connectivity, or external connectivity services in a large enterprise
• Strong credibility with architecture and engineering teams, including the ability to challenge designs constructively, understand technical trade‑offs, and explain architectural decisions in business terms
• Experience leading cross‑functional or matrixed teams through complex delivery, risk‑remediation, lifecycle, or transformation initiatives
• Strong product management discipline, including roadmap development, backlog prioritization, epics/features, stakeholder intake, product health metrics, lifecycle planning, and outcome‑based governance
• Ability to partner effectively with lines of business, risk, security, audit, finance, operations, architecture, engineering, and service delivery stakeholders
• Excellent executive communication skills, including written updates, presentations, decision papers, product scorecards, and concise escalation materials
• Strong program execution skills with the ability to manage multiple priorities, dependencies, risks, and stakeholders simultaneously

Desired Qualifications:

• Bachelor degree in Computer Science, Engineering, Telecommunications, Information Security, Business, or a related field, or equivalent practical experience
• Experience supporting connectivity for financial markets, trading platforms, financial exchanges, market data providers, clearing/settlement workflows, or other time‑sensitive financial services use cases
• Prior Product Manager, Product Owner, Product Architect, Technology Executive, Network Architect, or senior Network Engineering leadership experience
• Experience with external connectivity control frameworks, data transmission governance, third‑party technology risk, entitlement ownership, inventory validation, or audit remediation
• Experience managing product financials, investment planning, vendor engagement, RFx/product selection, cost transparency, or product‑level economic decisioning
• Experience creating multi‑year roadmaps and operating model improvements for complex infrastructure products
• Experience with Agile delivery practices and tools such as Jira, Kanban, Confluence, Horizon, or comparable platforms
• Relevant certifications such as CCNP/CCIE, cloud security or architecture certifications, Azure fundamentals/security certifications, CISSP/CCSP, or equivalent demonstrated capability
• Experience with automation, observability, service assurance, CMDB/inventory quality, API integrations, and product dashboards
• Experience operating in a global organization with regional delivery stakeholders and high‑availability service expectations
• Ability to mentor Product Owners, architects, and engineering partners in product thinking, decision framing, roadmap discipline, and stakeholder management

Skills:

• Financial Management
• Influence
• Solution Delivery
• Process
• Stakeholder Management
• Technical Strategy Development
• Agile Practices
• Analytical Thinking
• Collaboration
• Result Orientation
• Risk Management
• Business Acumen
• Business Case Analysis
• Data Management
• Vendor Management
• Product Management

Shift: 1st shift (United States of America) Hours Per Week: 40

Pay Transparency details US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay range $135,000.00 - $217,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

Employees are eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better for customers, clients, communities and our teammates.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency