Product Manager, Branch Network and One Chase Strategies

JPMorganChase; Wilmington (DE); On-site; USD 102,000 - 168,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A leading financial services firm in the USA seeks a Product Manager for their Branch Network. You will shape product strategies, lead teams, and innovate solutions that enhance customer value. The ideal candidate has over 5 years in product management and strong expertise in data analytics and automation. This role offers a competitive salary and robust benefits, including healthcare, retirement plans, and tuition reimbursement. Join us to make a significant impact on our financial services.

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of product development life cycle and data analytics.
• Strong analytical, problem-solving, and process improvement skills.

Responsibilities

• Develop a product strategy that delivers value to customers.
• Manage market research to uncover customer solutions.
• Lead complex, multi-stakeholder projects.

Skills

Product management

Data analytics

Process improvement

Automation

Communication skills

Education

5+ years of experience in product management

Tools

SQL

Tableau

Python

JavaScript

HTML

Alteryx

Job description

Product Manager, Branch Network and One Chase Strategies

Explore the opportunity to apply for the Product Manager, Branch Network and One Chase Strategies role at JPMorganChase.

Base pay range

$102,000.00/yr - $168,000.00/yr

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high‑quality products that resonate with clients. As a Product Manager in Branch Network Optimization and One Chase Strategies, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations.

You will lead the design and delivery of advanced data and product solutions, partner with cross‑functional teams to implement scalable tools and analytics, and drive process improvement initiatives that inform business decisions and operational excellence. Your expertise in automated solutions, data architecture, stakeholder engagement, and strategic leadership will be critical to delivering high‑impact outcomes for Consumer Banking.

Job Responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and track the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability
• Lead the development and implementation of data architecture, automation, and visualization solutions to support branch network optimization
• Drive end‑to‑end delivery of complex, multi‑stakeholder projects, including ideation, requirements gathering, solution design, development, rollout, and support
• Champion process improvement initiatives, leveraging analytics and stakeholder feedback to drive continuous optimization
• Deliver executive‑level presentations and communications, articulating strategic priorities and business impact
• Provide robust analytics and insights to assist the business in moving forward with data‑driven decisions
• Develop and implement data collection systems and other automation strategies that optimize efficiency and data quality

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Advanced knowledge of data architecture, automation, web design, and analytics tools (e.g., SQL, Alteryx, Tableau, Python, JavaScript, HTML)
• Experience with business intelligence, automation, and data visualization for executive audiences
• Strong analytical, problem‑solving, and process improvement skills
• Experience with AI/automation tools and driving AI adoption
• Proven ability to lead complex, cross‑functional projects and drive change in a matrixed organization
• Demonstrated ability to manage stakeholder relationships and influence at all levels
• Excellent communication and presentation skills, with the ability to convey complex information clearly

Preferred Qualifications, Capabilities, and Skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Demonstrated success in process improvement and technology adoption at scale
• Familiarity working with large and disparate relational databases such as HIVE, Impala, Teradata, Snowflake, and AWS Redshift
• Data mining skills with applied statistics experience

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.