Product Manager, Bank Verification Services

Trustly; United States; Remote; USD 130,000 - 150,000; Full time

Job summary

Trustly seeks a Product Manager for its Bank Verification Services product portfolio. The role involves driving product roadmap, engaging with users, and optimizing features for top merchant partners. Ideal candidates will have experience in Open Banking and strong project management skills, thriving in a fast-paced environment.

Qualifications

• 3+ years of experience in product management.
• Experience in Open Banking and verification products.
• Familiarity with bank account verification methods.

Responsibilities

• Drive roadmap recommendations for Bank Connect and Verification.
• Communicate business and technical rationale for product features.
• Engage with merchants to understand product improvement opportunities.

Skills

Strong quantitative skills

Critical thinking

Exceptional written and verbal communication

Empathy for users

Education

Bachelor's degree

Job description

ABOUT THE ROLE

Trustly is looking to add a Product Manager, Bank Verification Services to our growing Product team.In this role, you will be focused on the Bank Connect and Verification product portfolio, which are leveraged across several of our top partner merchants.Ready to take your PM skills to the next level with this fast-growing and innovative product in the Payments landscape? Join us!

WHAT YOU'LL DO

• Drive roadmap recommendations in your domain, ensuring adoption across Trustly’s merchant partners, executing flawlessly on 0-to-1 launches and feature optimizations
• Create mockups, write functional specs, create flow charts, write copy, and more to effectively communicate across the organization (especially with our engineers, designers, and other product managers)
• Communicate both the business and technical rationale behind your product/feature ideas
• Own Connect and Verification Solutions roadmaps to increase conversion, drive adoption, and user satisfaction, increasing overall frequency of use
• Dig deep into our data, define and report key product metrics in collaboration with our BI team
• Provide product support and train our internal stakeholders
• Engage with our merchants to understand how we can improve our products to fit their use cases perfectly and create a seamless user experience for their customers
• Work with our UX Design and Research team to conduct user research and create compelling UX flows
• Monitor industry trends and competitive landscape

• 3+ years of experience in product managementBachelor's degree
• Proven experience working on Open Banking, account linking, or identity/verification products
• Familiarity with bank account verification methods: micro-deposits, instant verification, credential-based access, etc.
• Ability to handle multiple simultaneous projects while effectively balancing scope, resourcing, time, and quality
• A strong sense of ownership and accountability for goals and deliverables
• Empathy for users and a drive to discover and resolve their pain points
• Strong quantitative skills
• Excellent critical thinking skills
• Exceptional written and verbal communication
• Meticulous and detail-oriented without losing sight of the big picture and time-to-market
• Experience at a fast-growing startup in a cross-functional environment is a plus
• Familiar with security and identity concepts such as OAuth, WebAuthn, MFA, biometrics, KYC or FIDO is a plus
• #LI-Remote

$130,000 - $150,000 a year

SALARY RANGE: $130,000 - $150,000 USD/yr