Product Manager, API Platform

Socket.dev; Mountain View, Northern (CA, KY); Hybrid; USD 175,000 - 195,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

generous time‑off policy

401k plan

Home office stipend

Education and wellness stipends

Healthy lunches daily

Job summary

Glean, the Work AI platform, is seeking a PM for agent interop and partnerships to guide API, SDK, and MCP strategy for developers within our customers and partners. The ideal candidate has a strong technical background and collaboration with premier B2B product companies for partnership strategy.

You will own API design, developer experience end to end, and ensure robust, scalable integrations while collaborating with engineering and customer teams to ship reliable developer tools.

Qualifications

• 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products.
• Deeply technical with comfort in API contracts, payloads, logs, telemetry, and implementation tradeoffs with engineers.
• Built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt.
• Strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors.
• Experience translating developer needs into better platform products and collaborating with customer and partner developers.
• Experience integrating products with third-party enterprise applications and ensuring reliable production integrations.
• Clear documentation and concise specs; track adoption, usability, and business impact for developer-facing products.
• Excited about AI and motivated by helping customers build more effectively with it.

Responsibilities

• Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and backwards-compatibility promises.
• Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and edge cases.
• Write code. Build sample apps, run integrations, and test the experience before customers.
• Read the docs like a developer and fix the parts that lie or leave things out.
• Dig into support tickets and forum threads for patterns; treat recurring questions as design defects.
• Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates.
• Lock the API contract and requirements before engineering starts and resist mid-flight scope creep.

Skills

API design

SDK development

Developer experience

API contracts

Documentation excellence

Tools

APIs

SDKs

Job description

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

As Glean’s PM on agent interop and partnerships, you will lead the development of Glean's APIs, SDKs and MCP strategy for the developer persona within our customers and our partners. The ideal candidate will have a strong technical background, a deep understanding of developer needs, and a passion for building robust, scalable API and SDK solutions and show an ability to collaborate with some of the premier B2B product companies for our partnership strategy

You will:

• Own the design and evolution of our public APIs and SDKs, including versioning, deprecation, and the backwards-compatibility promises we make.
• Spec the developer experience end to end: auth, onboarding, first call, error handling, rate limiting, webhooks, and the long tail of edge cases that decide whether someone stays.
• Write code. Build the sample apps, run the integrations, and feel the rough edges yourself before a customer does.
• Read the docs like a developer who's never seen them, then fix the parts that lie or leave things out.
• Dig into support tickets and forum threads for patterns. Treat a recurring question as a design defect, not a documentation gap to paper over.
• Set and defend the metrics that matter: time-to-first-call, integration success rate, API error rates, and the ones that actually predict whether a developer ships.
• Lock the API contract and requirements before engineering starts building, and hold the line when someone wants to bolt on scope mid-flight.

About you:

• You have 5+ years of product management experience, ideally in platform, developer experience, API, SDK, or partnership-driven products
• You are deeply technical and comfortable working through API contracts, request payloads, logs, telemetry, and implementation tradeoffs with engineers
• You have built or led APIs and SDKs that are robust, scalable, and easy for external developers to adopt
• You have strong product taste for developer interfaces and care about clear abstractions, consistent resource design, and machine-readable errors
• You know how to think from the developer’s point of view and can quickly spot where documentation, workflows, or product behavior become confusing
• You have worked directly with customer and partner developers and know how to translate their needs into better platform products
• You have experience integrating products with third-party enterprise applications and understand what it takes to make those integrations reliable in production
• You write clearly and value concise specs, accurate documentation, and product experiences that tell developers what to do next
• You define success with metrics and can track adoption, usability, and business impact for developer-facing products
• You are excited about AI and motivated by helping customers and partners build more effectively with it

Location:

• This role is hybrid (4 days a week in our Mountain View office or San Francisco)

Compensation & Benefits:

The standard base salary range for this position is $175,000 - $195,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

• Medical, Vision, and Dental coverage
• generous time‑off policy
• the opportunity to contribute to your 401k plan to support your long-term goals
• home office improvement stipend
• annual education and wellness stipends to support your growth and wellbeing
• healthy lunches daily to keep you fueled and focused

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.