Product Manager - AML & Fraud

Global Payments Inc.; Cincinnati (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Global Payments Inc. seeks a Product Manager for AML & Fraud/Credit to join the Product Compliance, Risk, and CDD team in Cincinnati. You’ll partner with product managers to define requirements, maintain backlogs, and deliver high-quality enhancements across the transaction-monitoring portfolio.

Bring 3–5 years in product or business analysis with AML, fraud, or risk experience and a strong command of Agile/SAFe methodologies. Knowledge of Jira, Azure DevOps, and Confluence is a plus.

Qualifications

• Experience in product management within payments, fintech, or financial services.
• Proven ability to write BRDs, features, user stories, and acceptance criteria.
• Experience with backlog management and Agile delivery.

Responsibilities

• Support the Transaction Monitoring product portfolio throughout the lifecycle.
• Collaborate to define requirements, features, user stories, and acceptance criteria.
• Prioritize backlogs and align work with business objectives.
• Coordinate multi-team delivery and manage risks and dependencies.
• Support UAT, defect triage, production validation, and releases.
• Create product docs and monitor performance for continuous improvement.

Skills

Product Management

Backlog management

Agile / SAFe

Stakeholder collaboration

UAT & testing

Education

Bachelor's degree

Tools

Jira

Azure DevOps

Confluence

SQL

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Product Manager – AML & Fraud/Credit to join our ever-evolving Product Compliance, Risk, and CDD team and help shape the future of global commerce.

What You’ll Own

• Support the Transaction Monitoring product portfolio throughout the product lifecycle.
• Partner with Product Managers to define and document business requirements, Features, User Stories, and Acceptance Criteria.
• Maintain and refine product backlogs, ensuring work is prioritized and aligned with business objectives.
• Collaborate with Engineering, Architecture, Compliance, Operations, Data Science, and business stakeholders to deliver high-quality product enhancements.
• Participate in SAFe Agile ceremonies including PI Planning, backlog refinement, sprint planning, sprint reviews, and retrospectives.
• Analyze business processes and recommend product improvements that increase detection effectiveness, operational efficiency, and customer value.
• Coordinate feature delivery across multiple teams while identifying risks, dependencies, and opportunities for improvement.
• Support User Acceptance Testing (UAT), defect triage, production validation, and release activities.
• Create and maintain product documentation, process flows, and supporting artifacts.
• Monitor product performance and identify opportunities for continuous improvement.
• Assist with production issue analysis, root cause investigations, and resolution planning.

What You’ll Bring

• 3-5 years of experience in Product Management, Product Analysis, Business Analysis, or a related role.
• Experience with Fraud, Credit Risk, and Anti-Money Laundering (AML) transaction monitoring solutions.
• Strong understanding of Agile or SAFe Agile product development methodologies.
• Experience writing business requirements, Features, User Stories, and Acceptance Criteria.
• Experience supporting backlog management and Agile delivery.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work effectively with technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience within payments, fintech, banking, or financial services.
• Familiarity with transaction monitoring concepts including alert generation, rules management, thresholds, segmentation, model tuning, and case management.

It’s a bonus if you have

• Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field.
• Experience working with Jira, Azure DevOps, Confluence, or similar Agile tools.
• Experience using SQL or performing data analysis to support product decisions.
• Knowledge of payment processing, merchant acquiring, or risk management.
• Experience working with globally distributed teams.
• Experience supporting SaaS products or cloud-based platforms.
• Experience with building or working with models (fraud, credit, and AML a plus).

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.