Product Manager, AI Solutions

Credo AI; United States; Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity

Health, dental, and vision coverage

Ergonomic equipment stipend

Co-working access

Unlimited PTO

Parental leave up to 12 weeks

401(k) plan (US only)

Job summary

Credo AI is seeking a senior Product Manager to own the roadmap for AI governance solutions and bring research concepts to platform capabilities customers pay for. You’ll collaborate with AI researchers and engineers who move fast, ensuring what they build ships, sells, and gets used.

You’ll lead the team in shipping an AI governance assistant, a knowledge graph, and risk mappings while partnering with Sales and Customer Success to define pricing and packaging.

Qualifications

• 4+ years of product management experience, including shipping at least one LLM-powered feature to production.
• Practical understanding of how LLM products work: prompting, retrieval, agents, evals and their failure modes.
• Experience turning research or prototypes into products customers pay for.
• Clear, concise writing. You can explain a model’s limits to an executive and to an engineer.
• Comfort owning outcomes with a small team in a startup environment.

Responsibilities

• Own the roadmap for AI solutions with monthly and quarterly outcomes.
• Own product metrics including activation, completion rate, recommendation acceptance, time saved and feature retention.
• Take prototypes through validated, beta and generally available stages.
• Ship AI-powered governance intake and risk assessment tooling.
• Turn the knowledge graph into actionable recommendations for customers.
• Define how we measure AI quality and thresholds for shipping features.
• Partner with Sales, Marketing and Customer Success on packaging, pricing, positioning and launch.
• Talk to customers monthly and bring their language into the roadmap.

Skills

Product management

LLM features

Prototyping

English writing

Startup environment

Tools

Knowledge graphs

Job description

About Credo AI

Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.

Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.

The Role

Our AI Governance Research team turns frontier AI research into product. What it builds is what sets Credo AI apart: governance intelligence that tells a company which rules apply to each AI system and agent, and AI-native features that do the governance work for them.

You’ll own the roadmap for these AI solutions and take each one from research prototype to a platform capability customers pay for. That includes our AI governance assistant for intake and risk mapping, our governance knowledge graph and regulatory intelligence, AI vendor and third‑party risk, and the evaluations that prove our AI features work.

You’ll work with AI researchers and engineers who move fast and have strong opinions. Your job is to keep them pointed at customer problems, and to make sure what they build ships, sells and gets used.

What You’ll Do

• Own the roadmap for our AI solutions, with clear monthly and quarterly outcomes.
• Own product metrics for AI solutions, including assistant activation, completion rate, recommendation acceptance, time saved, AI quality/eval pass rates and feature retention.
• Take prototypes through defined stages to platform capability: validated, beta, generally available.
• Ship AI-powered governance intake: a user describes an AI use case, and the platform fills in the assessment, asks follow‑up questions and assigns a risk tier.
• Turn our knowledge graph into recommendations customers act on: which controls apply, which regulations matter, and what to do next.
• Define how we measure AI quality: evals, acceptance thresholds, and when a feature is good enough to ship.
• Partner with Sales, Marketing and Customer Success on packaging, pricing, positioning and launch.
• Talk to customers every month and bring their language back into the roadmap.

What Hands‑On Means Here

• You prompt, test and break our AI features yourself before customers do.
• You write eval criteria and review sample outputs, not just the PRD.
• You build quick prototypes with AI coding tools to test an idea before engineering time is spent.

What We’re Looking For

Required:

• 4+ years of product management experience, including shipping at least one LLM-powered feature to production.
• Practical understanding of how LLM products work: prompting, retrieval, agents, evals and their failure modes.
• Experience turning research or prototypes into products customers pay for.
• Clear, concise writing. You can explain a model’s limits to an executive and to an engineer.
• Comfort owning outcomes with a small team in a startup environment.

Preferred:

• Background in AI governance, risk, compliance or policy (EU AI Act, NIST AI RMF, ISO 42001).
• Experience with knowledge graphs, regulatory content or enterprise search.
• Experience with vendor or third‑party risk management.
• Experience at a Series A–C company navigating ambiguity and resource constraints.
• Preferred location: San Francisco, CA

Compensation

The expected base salary range for this position is $160,000-180,000 USD. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

Location & Remote Culture

While this is a remote role and we’re a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.

Credo AI Benefits & Perks

• Competitive Salary and Equity
• Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
• Coworking: We will cover the cost of co‑working spaces like WeWork and in-person meetups.
• Unlimited PTO: Credo AI has unlimited time off to support our employees
• Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
• 401(k) plan for employees (US only)