Product Manager - Agents & Workflows

Pendulum; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

A tech company focusing on narrative intelligence is seeking a Product Manager to lead the development of AI-powered workflows. This fully remote position targets candidates in the U.S. and Canada. The ideal candidate will possess 5+ years in product management and experience with workflow automation in enterprise SaaS products. The role includes delivering solutions that resolve customer challenges and collaborating with cross-functional teams on innovative projects.

Benefits

Unlimited PTO

100% employer-paid health premiums

401(k) options

Qualifications

• 5+ years in product management with experience in workflow automation products.
• Proven ability to take new products from concept through to scale.
• Experience with enterprise SaaS products and excellent communication skills.

Responsibilities

• Deliver agentized workflows addressing customer problems.
• Translate high-priority customer processes into MVP.
• Establish metrics for agent adoption and impact.

Skills

Product management

Workflow automation

Communication

AI trends

Job description

Pendulum empowers companies and governments to uncover, understand, and act on current and potential risks and opportunities contained within narratives. We are building a powerful, multi-medium, always-on narrative and community intelligence platform for our customers, while tackling one of society’s biggest problems - combating harmful mis- and disinformation. We are deeply inspired by our mission, motivated by solving hard technical problems, and obsessed with our customers.

Fulfilling our mission demands bringing together a team with a broad range of backgrounds and experiences. Diverse teams are the strongest teams because their plurality of experience enriches and expands the solution space and enriches decision-making. Diversity and inclusion are therefore core to our values and at the forefront of our hiring philosophy and day-to-day operations.

About the role (Remote, U.S. & Canada)

We are seeking a Product Manager to own and expand our agent-driven product line—modular AI-powered workflows that transform external signals into customer-ready outputs. This role sits at the intersection of product strategy, design, and customer success. You will partner with engineering, UX, and go-to-market teams to define how agents deliver measurable value across verticals like marketing communications, risk intelligence, and public affairs. This is a fully remote position , open to candidates in the United States and Canada.

What you'll do(First 90-120 days)

• Deliver the first wave of agentized workflows addressing concrete customer problems.
• Translate one high-priority customer process (e.g., reputation risk detection, influencer vetting, or issue escalation) into an MVP.
• Establish adoption and impact metrics for agents and ensure reporting is in place.
• Validate agent value with early adopters and capture structured feedback loops.

What you've done(Ongoing)

• Own the vision and roadmap for agents and workflows, from concept → launch → scale.
• Translate complex enterprise processes into productized, repeatable agent flows.
• Collaborate cross-functionally to experiment, validate, and launch agent-based solutions.
• Champion agent adoption across internal and external stakeholders.
• Stay current with AI, workflow automation, and risk/communications trends to keep Pendulum ahead of the curve.

Qualifications(Required)

• 5+ years in product management, including direct experience building agent-driven or workflow automation products .
• Proven ability to take new products from concept → MVP → scale.
• Experience with workflow-heavy enterprise SaaS products.
• Excellent communicator who can engage senior comms/risk leaders and cross-functional teams.
• Comfortable with ambiguity, rapid iteration, and experimentation.

Nice to Have

• Background in social listening, risk intelligence, comms tech, or workflow automation in regulated industries.
• Experience with AI/ML or open-source intelligence (OSINT).
• Grow as a professional by working with emerging technologies in a high-demand industry segment.
• Work on frontier products where agents + external data = new category creation.
• Shape solutions used by Fortune 50 leaders for high-stakes decisions.
• Collaborate with a high-talent team (PMs, designers, engineers).
• Competitive comp, strong equity, autonomy, and a culture of experimentation and impact.
• Drive company direction at a company that encourages input from all levels to help shape our trajectory.
• Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges.
• Learn from industry and government experts who value initiative and encourage innovation
• Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
• Receive excellent benefits, including 100% employer-paid employee health premiums (50% for dependents), 401(k), and FSA

The Product Manager position offers a base salary range of $140,000 to $180,000 along with equity and comprehensive benefits. Please note that this range serves as a guideline; actual total compensation may vary based on factors such as experience, skill set, qualifications, and geographic location.