Product Manager 2, iMRI- Deployment Services

Cook Medical; Indianapolis (IN); On-site; USD 95,000 - 130,000; Full time

Job summary

Cook Medical in Indianapolis, IN, seeks a senior Deployment Services leader for the iMRI Suite. You will collaborate with internal stakeholders and customers to define deployment scope, drive strategy, and lead delivery of complex installation projects globally.

You will mentor deployment leads, ensure quality and compliance, and partner with product management and leadership to evolve offerings in response to market needs. Travel up to 25% may be required.

Qualifications

• College degree in related field or equivalent relevant experience.
• 7–10 years' MRI installation and deployment experience.
• Advanced degree may reduce required years of experience.
• Proven track record leading large, complex installation projects.
• Demonstrates mastery of applicable product lines and markets.

Responsibilities

• Collaborate with internal and external stakeholders to identify deployment needs and establish iMRI Suite installation requirements.
• Attend meetings with customers to understand needs and gather feedback for business support.
• Lead and complete individual customer deployment projects in a timely manner.
• Train and mentor iMRI Suite Deployment leads.
• Ensure availability and efficiency of deployment services methods and tools.
• Understand and apply hospital guidelines and deployment partners and contractors.
• Develop and drive deployment offerings as iMRI practices evolve with market needs.
• Communicate with division leadership and senior management to improve processes and systems.
• Work with Marketing, R&D, Regulatory, Quality and other teams to implement deployment strategy and ensure consistency.
• Manage pricing thresholds, margins, and cost improvements in collaboration with commercial teams.
• Meet deadlines and complete administrative tasks timely.
• Ensure all quality, regulatory, compliance, and product-specific requirements are met.
• Conduct Cook business with integrity and in compliance with applicable standards.

Skills

MRI deployment

Project management

Stakeholder collaboration

Leadership

Customer engagement

Education

Bachelor's degree in related field

Advanced degree (Masters or MBA) may reduce years of experience

Job description

Primary Function

Collaborate with the Product Manager, iMRI Suite to define the scope of Cook's iMRI Suite deployment service offering.

Overview

Collaborate with the Product Manager, iMRI Suite to define the scope of Cook's iMRI Suite deployment service offering.

• Assist in the development, and communication, of the global strategy for iMRI Suite Deployment Services
• Lead delivery of iMRI Suite deployment services in alignment with division and company business goals, vision and strategy.

Responsibilities

• Collaborate with relevant internal and external (including MRI manufacturer) stakeholders to identify and establish iMRI Suite installation and coordination needs, in collaboration with strategic enablement and iMRI Suite Product Management.
• Attend meetings with customers to understand needs, gain feedback and support the overall business.
• Lead and complete individual customer deployment projects in a timely manner.
• Train and mentor iMRI Suite Deployment leads that may be hired.
• Responsible for the availability and efficiency of deployment services methods and service delivery tools.
• Demonstrate and maintain an extensive understanding of relevant customer needs, market specific hospital building guidelines and deployment services partners and contractors.
• Develop and drive the deployment services offerings and capabilities as iMRI practices and market needs evolve over time.
• Communicate with iMRI Division leadership regarding matters of significance to iMRI Suite deployment Services. Collaborate with Product Manager, iMRI Suite and senior leadership to improve upon existing processes and systems.
• Work closely with stakeholders within the Division, Marketing, company Functions, and Operational Units (including R&D, Regulatory Affairs, Quality Assurance, Quality Engineering, Engineering, Operations, and other groups) to implement the strategy for iMRI Suite deployment services and ensure consistency in priorities, policies, compliance, processes, structure, and projects.
• Manage the financial health of product line(s) by setting appropriate pricing thresholds, managing margins and cost improvement opportunities, in collaboration with commercial business and other company teams.
• Meet deadlines and complete administrative tasks such as expenses, training, reporting, policy acknowledgements, etc. in a timely manner.
• Within scope of responsibility, ensure all quality, regulatory, compliance and product specific requirements are met.
• Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policies.

Qualifications

Required Experience

• College degree in related field and/or equivalent relevant experience.
• At least 7 to 10 years relevant work experience in MRI system installation.
• Advanced degree (Masters or MBA or equivalent) may reduce the years of experience requirement.
• Proven record of leading and executing large and complex installation projects.
• Demonstrates mastery level knowledge of applicable product line(s) and/or market.

Preferred Qualifications

• At least 10 years of experience in interventional MRI installation experience.
• Experience collaborating with Siemens product and installation organizations.
• Models the company standards that others are expected to follow.
• Demonstrates positive and constructive behaviors that drive team cooperation in achieving objectives.
• Demonstrates excellent communication, leadership, and presentations skills.
• Demonstrates the ability to think strategically.

Physical Requirements/Work Environment

• Ability to travel internationally, domestically and weekends as needed up to 25%.
• Work under general office environmental conditions.

Other Requirements

• Employee signs a non-competition and confidentiality agreements in relation to his/her employment with Cook.
• Employee acts in compliance with company policies including but limited to, the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, Product Complaints, HIPAA regulations and Cook Policy & Guidance on Interaction with Healthcare Professionals.