Product Manager

EPAM Systems Inc; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Upskilling and certification courses

LinkedIn Learning access

Global career opportunities

Volunteer opportunities

Employee groups

Job summary

EPAM Systems Inc. is seeking a Product Manager to drive AI-enabled GTM improvements across sales, marketing, and customer-facing teams.

You will identify friction points, shape problem statements, and deliver AI-powered tools to accelerate revenue outcomes. The role requires hands-on AI tooling experience, strong cross-functional collaboration, and the ability to translate AI concepts into practical business language for sellers and leaders alike.

Qualifications

• At least 5 years of experience in software development, product management, RevOps, Sales, Marketing, Support Ops, or business systems.
• Minimum of 2 years in senior, lead, manager, or owner-level roles.
• Hands-on experience building and launching AI agents and automations using tools such as Claude, ChatGPT, Gemini, or AWS Bedrock.
• Familiarity with prompt engineering, RAG, tool use, and AI evaluation approaches.
• Solid grasp of B2B sales, renewals, and channel dynamics, and how deals transition into delivery and support.
• Experience with Salesforce and GTM tools (Gong, Clari, CPQ, PSA, Service Cloud, Marketo).
• Excellent English communication skills at a professional level.

Responsibilities

• Partner with GTM and cross-functional teams to identify AI opportunities and define success metrics.
• Prioritize AI backlog by business value, effort, risk, and relevance.
• Develop AI agents and automated workflows from prototype to production.
• Draft structured requirements and translate them into AI-enabled solutions using coding assistants.
• Create evaluation frameworks for accuracy, governance, and privacy.

Skills

GTM expertise

AI in GTM

Sales enablement

Marketing operations

RevOps

Stakeholder management

Tools

Claude

Glean

ChatGPT

Salesforce

Gong

Marketo

AWS Bedrock

Job description

We're seeking a Product Manager to come join our team. This position is ideal for someone who takes pleasure in applying structure and smart technology to improve how go-to-market functions operate. You'll partner across sales, marketing, and customer-facing groups to spot points of friction and reshape them into tools that speed up business results. For anyone motivated by a blend of direct, practical development and broad cross-team impact, this role offers a genuine opportunity to influence how AI reshapes the GTM landscapeResponsibilitiesTeam up with Worldwide Field Operations (Sales, Sales Architects and Engineers, Renewals, Channels, RevOps, Professional Services, Customer Support), along with Marketing and Product groups, to pinpoint AI opportunities and establish a clear problem statement, target audience, and success benchmarksTrace GTM workflows from start to finish, covering lead-to-cash, renewals, partner deal registration, issue-to-resolution, and feedback-to-roadmap, aiming to cut out extra steps and manual effortTake charge of the GTM AI backlog, sequencing requests by weighing business value, effort required, risk, and strategic relevanceSort through incoming requests to determine the best path, whether that's a custom-built AI agent, a low-/no-code solution, AI integrated within SaaS tools like Salesforce, Gong, or Marketo, or standard workflow automationBuild out solutions spanning account research, meeting preparation, pipeline and forecasting, renewals, partner enablement, RFP response, case triage, campaign and content operations, and product feedback handlingTake personal ownership of building and rolling out AI agents, Claude Projects, and automated workflows, guiding them from early prototype through to live productionDraft well-structured requirements, then turn them into working solutions using AI coding assistants such as Claude Code, covering any necessary APIs and integrationsBuild out evaluation frameworks addressing accuracy, tone, customer impact, and human oversight, applying governance, security, and privacy standards alongside Security, Legal, and Enterprise Architecture teamsPush adoption forward through enablement and training initiatives, while keeping track of seller time saved, cycle time, case resolution time, and pipeline qualityRequirementsAt least 5 years of applicable background in software development, product management, RevOps, Sales, Marketing, Support Ops, or business systemsA minimum of 2 years spent in Senior, Lead, Manager, or Owner-level capacitiesDemonstrated history managing engagements for teams of 5 or more full-time staffHands-on background constructing and launching AI agents and automations using tools such as Glean, Claude, ChatGPT, Gemini, or AWS BedrockPractical development experience leveraging AI coding assistants like Claude Code, including exposure to APIs, integrations, and enterprise-level dataFamiliarity with prompt and context engineering, RAG, tool use, and approaches to AI evaluationSolid grasp of B2B sales, renewals, and channel dynamics, along with how deals transition into delivery, support, and renewal phasesDirect experience with Salesforce and GTM tools such as Gong, Clari, CPQ, PSA, Service Cloud, and MarketoCapability to build credibility with sellers, engineers, and GTM leadership, translating AI concepts into clear business languageFluent English communication skills at a B2 level or higherNice to haveWorking knowledge of AI governance frameworks supporting responsible, compliant AI useBackground applying AWS Bedrock toward building and scaling generative AI solutionsExperience with Adobe Marketo Engage for supporting marketing automation and campaign effortsBackground with low-code platforms built for agentic automation to speed up solution deliveryExperience designing and rolling out agentic workflows for complex GTM-related processesDirect experience working with Anthropic Claude to support AI solution developmentExperience conducting business process analysis to uncover inefficiencies and improvement areasFamiliarity with context engineering methods that enhance AI model relevance and accuracyKnowledge of Glean for supporting enterprise search and knowledge discoveryFamiliarity with the Model Context Protocol (MCP) and its role within AI integration workBackground using Salesforce CPQ for managing configuration, pricing, and quoting processesKnowledge of Salesforce Service Cloud for supporting customer service operationsRelevant certification, which would be considered a valuable addition to your qualificationsWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.