Product Manager

Loot Labs, Inc; Seattle (WA); On-site; USD 110,000 - 160,000; Full time

Job summary

Loot Labs, Inc. is hiring a Product Manager to lead features across the BOXED.GG experience, including onboarding, games, economies, retention, and live operations.

You will work with the Head of Product, owning specific features and gradually expanding ownership as you grow within the role. You should have 2–4 years of product management in a consumer product environment, a track record of driving impact on key metrics, and strong product judgment.

Qualifications

• 2–4 years of product management experience in a consumer product environment.
• Track record of driving measurable impact on activation, retention, engagement, or monetization.
• Bias for shipping with strong product judgement and capability to work in small, focused teams.
• High empathy for customers and understanding of engagement loops, virtual economies, and habit-forming mechanics.
• Comfort operating across multiple product surfaces and ramping on new areas quickly with dexterity.
• Experience with modern product analytics tools (Mixpanel, Amplitude, Posthog or similar).
• Excellent communication across engineering, design, marketing, operations, and other teams.

Responsibilities

• Lead features and initiatives within the BOXED product, shaping direction across onboarding, games, social, retention, logistics, and in-product economy.
• Own the outcome of your initiatives, defining success metrics and expected outcomes for the features you lead.
• Drive execution, coordinating with Engineering and Design to ship value to customers without compromising quality.
• Translate customer insights into product decisions by engaging with the community, support, and creator network.
• Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ensure cohesive user experience from first visit to doorstep delivery.

Skills

Action-oriented

Decision making

Customer empathy

Strong communication

Cross-functional collaboration

Tools

Mixpanel

Amplitude

Posthog

Job description

Loot Labs is on a mission to make collecting fun. We believe that every collectible tells a story: of passion, nostalgia, and discovery.

Through our flagship product, Boxed.gg we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps.

We are...

• Community First: We've served 1M collectors and foster an active community of over 145k+ Discord members.
• Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing.
• Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world.

Since our inception in 2023, we’ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place.

We're hiring a Product Manager to lead features and initiatives across the core BOXED.GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work closely with our Head of Product, taking lead on specific features and initiatives within the product while growing into broader ownership over your first year. You'll inherit a roadmap with strong momentum and a team that ships. You will act as a voice of the customer and sit at the intersection of our passionate community and our world-class engineering organization.

What You Will Do

• Lead features and initiatives within the BOXED product, working closely with the Head of Product to shape direction across onboarding, games, social, retention, logistics, and the in-product economy
• Own the outcome of your initiatives, defining success metrics and outcomes for the features you lead
• Drive execution, coordinating with Engineering and Design to ship value to our customers without compromising quality
• Translate customer insights into product decisions, working closely with our community, support team, and creator network to understand what collectors love, what frustrates them, and what opportunities exist
• Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product that holds together across the full BOXED customer experience — from first visit through to a card landing on a doorstep

Who you are

People who do well at Loot Labs tend to be biased toward action, comfortable making decisions with imperfect information, and genuinely curious about the product and the people using it. They care about outcomes more than credit, take feedback as a gift, and stay close to BOXED customers.

We are looking for:

• 2–4 years of product management experience in a consumer product environment, with experience leading features or initiatives across core product surfaces. We'll consider strong candidates with less experience who clearly operate at this level.
• A track record of driving measurable impact on metrics such as activation, retention, engagement, or monetization. You can talk through specifics of what you shipped, what moved, and why.
• A bias for shipping with strong product judgement. You've worked on small, focused teams where headcount wasn't the first answer to a hard problem.
• High empathy for customers. You understand engagement loops, consumer psychology, virtual economies, and mechanics that drive habit formation in consumer products.
• Comfort operating across multiple product surfaces — you can ramp on new surfaces quickly and jump between an onboarding flow, logistics platform, payment processing, and more with dexterity.
• Experience with modern product analytics tools (e.g. Mixpanel, Amplitude, Posthog, or similar). You can dive into data without relying on others to do the analysis for you.
• Excellent communication. You have experience communicating with engineering, design, marketing, operations, and other cross-functional departments, and can drive a team forward with crisp, clear direction.
• Comfort in ambiguous, fast-paced environments, where you can balance speed, quality, and risk.

Nice to haves

• Personal interest in collectibles, trading cards, or hobby communities
• Experience with virtual currencies, digital economies, and in-app purchase mechanics
• Experience shipping consumer mobile products
• Experience with e-commerce, fulfillment, or payments at scale