Product Manager

your Jared; Northern (KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Remote-first culture

Global distributed team

International health insurance

Company retreats

31 days vacation per year

12 paid sick days

4 creative days per quarter

12 parental days per year

Parental leave (maternity/paternity)

Job summary

MailerLite seeks a Head of Product to shape the future of its SaaS email marketing platform for a global audience. You will own product strategy, drive AI-driven innovations, and lead cross-functional teams to boost growth and retention.

You will lead discovery, define success metrics, and translate customer needs into roadmaps while working in a remote-first, international team. Strong communication is essential.

Qualifications

• 4-5 years in a SaaS-focused company with growth and optimization.
• Experience with AI-powered features and integrating AI into product development.
• Ability to connect business goals with product and technical considerations.
• Strong analytical skills using data and AI insights to drive improvements.
• End-to-end ownership and self-direction in the development process.

Responsibilities

• Create strategy and roadmap for a customer journey segment, leveraging AI to enhance success.
• Define, analyze, and optimize metrics to grow MailerLite and report progress.
• Apply product management best practices including discovery, data insights, and AI opportunities.
• Deeply understand user needs via research and translate insights into actionable requirements.
• Focus on business outcomes like engagement, revenue, and churn reduction beyond features.
• Collaborate with customers, development, design, SRE, support, and marketing to launch impactful features.

Skills

SaaS experience

Product discovery

AI features

Strategic thinking

Data analytics

Product ownership

Cross-functional collaboration

CET overlap 4h

Job description

MailerLite

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world stay in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travellers passionate about what we do and believe in. And we are ready for another talented person to join the party.

We're looking for a Product Manager who will shape not only the future of our product but also the success stories of a wide range of entrepreneurs, creators, and organizations around the world. Whether it's an author launching their new book, a small business owner selling handmade goods, or a non-profit organization reaching out for a cause - we believe everyone should have the tools to succeed sooner.

In this role, you'll lead the way in building innovative features and experiences that make our mail marketing services smarter, faster, and more effective, using technology and creativity to help our customers grow.

Wondering why we think you'll love working at MailerLite? Here are 6 reasons!

You’ll turn big ideas into reality

With ambitious plans for our product and team, you'll play a key role in making them happen - solving exciting challenges and driving impactful changes that empower our customers to succeed.

You’ll grow, develop and evolve

We're always looking for new, innovative ways to offer value to customers. You'll be learning constantly, and trying out new things.

You’ll take ownership

We trust you to work independently and take complete responsibility for your tasks, from start to finish.

You’ll have experts on hand

Your teammates with a wide range of different expertise are there to help. We're all about sharing and learning and we'd love for you to share your knowledge too!

You’ll pick where you work

We embrace a remote-first culture, with a globally distributed team, empowering you to choose the environment where you're most productive.

You’ll have stability

We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase. Let's grow together!

• Creating a clear strategy and roadmap for one part of the customer journey, identifying opportunities to leverage innovation and AI to enhance customer success
• Defining, analyzing, and optimizing metrics to grow MailerLite while measuring impact and reporting on progress
• Applying product management best practices including conducting product discovery, leveraging data insights, and exploring AI-driven innovations to uncover new product opportunities
• Deeply understanding user needs by conducting user research, articulating use cases clearly, identifying potential bottlenecks, and translating these insights into actionable requirements for the development team
• Focusing on achieving specific business outcomes, such as increased user engagement, revenue growth, and churn reduction, rather than just delivering features or meeting deadlines
• Working collaboratively with customers, development, design, SRE, customer support, and marketing to deliver impactful features, seamlessly launch projects, and create excitement around the product — while driving innovative improvements that set the product apart

• 4-5 years of experience working in a SaaS-focused company with a track record of driving growth and optimization
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Experience implementing AI-powered features and integrating AI into product development processes to enhance functionality and improve user experiences
• Ability to think at a high level about product strategy and bridge business goals with product and technical considerations
• Strong analytical skills, such as the ability to leverage data and AI insights to uncover opportunities and drive product improvements
• Ability to take ownership of the end-to-end idea-to-product process and work as a self-directed member of the development team
• Excellent product management skills with the ability to prioritize and manage multiple initiatives simultaneously
• Excellent communication and interpersonal skills to collaborate effectively with distributed cross-functional teams
• 4h overlap with CET time zone

• Yearly gross salary: starting from USD 60,000, depending on experience and skills
• Remote-first culture with the team working remotely from all over the world
• International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited
• Company-paid retreats. Once per year we gather for a week in a beautiful location to work, learn and have fun together
• 31 days of vacation per year. We encourage you to unplug and recharge!
• 12 paid sick days for your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children
• 4 creative days. One paid day off per quarter to do something creative and fun
• 12 parental days per year. Enjoy one paid day off each month to treasure time with your children
• Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption - 3 months of maternity leave and 1 month of paternity leave
• Parenting budget of $1000. Celebrate the arrival of your little one, whether through childbirth or adoption, with a special gift from us
• Joy Budget. Annual budget to spend on whatever brings you joy
• MacBook and other tools that'll help you to do your job efficiently

Head of Product

I'm Ioana, Head of Product at MailerLite. I'm deeply passionate about people, psychology, and what technology means to us. The things I value the most are empathy, continuous growth, and meaningful connections. Our team lives by understanding the human side of the products we build and finding purposeful solutions. I #lovemyjob because it allows me to blend my fascination with psychology and tech while empowering the people around me.

4.5

Our company is built on core values that shape our supportive culture. We strive to create a welcoming, valued workspace that fosters freedom, creativity and mutual respect.