Product Manager

Genex Services, LLC; Northern (KY); Hybrid; USD 64,000 - 100,000; Full time

Job summary

Enlyte is seeking a Product Manager to lead development and implementation of next-gen software-product solutions, driving program management and clear joint timelines with customers.

You will collaborate with product managers, experience designers, tech leads and engineers to ensure customer value, maintain documentation, and guide deliverables in an agile environment.

Qualifications

• 2+ years in product or project management is required.
• Bachelor degree and/or project management certification preferred.
• Experience in Collision Repair, MSO industry, or related field is a plus.
• Ability to adapt to a dynamic, changing business and technical environment.

Responsibilities

• Develop deep knowledge of the Mitchell products to communicate effectively.
• Participate in an Agile environment as a Scrum Team member.
• Engage with customers to understand problems to solve.
• Conduct market and competitive analysis to identify trends and needs.
• Maintain clear documentation on customer requests and workflows.
• Facilitate cross-functional discussions with stakeholders.
• Collaborate on product requirements with external and internal partners.
• Track deliverables and capacity to meet contractual requirements.
• Share knowledge about the solution and drive its success.

Skills

Product management

Project management

Agile methodologies

Cross-functional collaboration

Communication skills

Customer engagement

Presentation skills

Education

Bachelor degree

PM certification preferred

Tools

TFS/ADO Boards

Job description

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Job Description

As a Product Manager, you will lead the engagement with the customer for development and implementation of next-gen software-product solutions and initiatives known for their robust innovative capabilities and ease of use. You will provide overall program management, define and track clear joint project timelines with the customer, convey release timelines, notes, goals, and approve developed functionality.

You must have the ability to collaborate effectively with a variety of business leaders and technologists both internal and external; with high frequency engagement with other product managers, experience designers, tech leads and engineers, architects, and customer success reps.

Duties and Responsibilities

• Develop a deep knowledge of the Mitchell products and systems in your core product group to intake and communicate effectively about our products and services.
• Participate in an Agile development environment as a member of a Scrum Team.
• Engage with the customer to understand the problem for which they are solving.
• Conduct customer, market, and competitive analysis to identify industry trends and unmet user needs.
• Maintain clear documentation on all customer requests and workflows.
• Facilitate cross functional discussions with impacted stakeholders.
• Collaborate on product requirements and expected deliverables with external partners and internal partners across the organization to ensure customer value is being delivered.
• Track deliverables and expected capacity across teams to ensure we are meeting contractual requirements.
• Find and leverage opportunities to share knowledge about the solution you represent.
• Do whatever else it takes to make your solution successful with a strong sense of accountability.

Qualifications

• Required 2+ years in product or project management.
• Education: A bachelor degree and/or project management certification is preferred.
• Experience in Collision Repair, MSO industry, or related field is a plus.
• Familiarity with TFS/ADO Boards is a plus.
• Ability to adapt proactively to a dynamic, rapidly changing business and technical environment.
• Desire to excel in a fast-paced, cross-functional, team-based environment.
• Confident presenting to customers and Senior Leadership Teams.
• Keen focus on developing and maintaining team culture.
• Strong collaboration and communication skills.
• Agile software development methodology experience is a plus.
• Experience with market research and identifying business development opportunities.

Benefits

• We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD+D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $64,000 - $100,000 annually, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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