Product Manager

PayPal Inc.; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

PayPal Inc. in New York seeks an experienced product leader to contribute to strategy with cross-functional stakeholders, crafting architectural roadmaps that balance innovation, regulatory needs, and profitability while focusing on customer experience.

You will monitor usability studies and market analysis, manage analytics and competitive research workstreams, oversee profitability, and collaborate with data scientists, designers, and content developers as an individual contributor.

Qualifications

• 5+ years relevant experience and a Bachelor's degree or equivalent.

Responsibilities

• Contribute to product strategy with cross-functional stakeholders.
• Implement architectural roadmap balancing design and regulatory, time-to-market, customer needs and profitability.
• Ensure customer experience is reflected in product requirements and decision making.
• Monitor success metrics via usability studies and market analysis.
• Manage analytics, customer discovery, market research and competitive analysis workstreams.
• Monitor product profitability, including budget considerations.
• Participate in Product, Operating and Business Reviews.
• Interface with product and technology leadership as needed.
• Collaborate with content developers, data scientists, product designers and UX researchers.

Skills

Cross-functional

Analytics

Market analysis

Usability studies

Product profitability

Stakeholder management

Data science collaboration

Content collaboration

Education

Bachelor's degree

Job description

This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It includes implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis.

Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This job is an individual contributor.

Essential Responsibilities

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications

• 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.