Product Manager

Verra Mobility; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Verra Mobility seeks a Product Manager who will own a backoffice/cloud data processing product area, driving strategy, roadmap, and lifecycle management. You will work across product, operations, engineering, IT, and sales to deliver measurable business outcomes, leveraging AI to accelerate discovery and delivery.

You’ll report to the Director of Product and lead a dedicated squad. You’ll own discovery, validate problems with customers, and shape a roadmap that balances user needs, business

Qualifications

• 3–7 years of product management experience with a track record of owning outcomes.
• Experience leading customer discovery and translating insights into product decisions.
• Ability to operate in a cross-functional squad with engineering and design peers.
• Experience in regulated or complex-domain industries (e.g., automotive, fleet, payments, fintech).
• Active use of AI tools to enhance discovery workflows and delivery.

Responsibilities

• Lead continuous customer discovery and data analysis to validate problems and test solutions.
• Frame problems with clarity and evidence to align the team on priorities.
• Define and maintain a prioritized roadmap grounded in measurable outcomes.
• Balance user needs, business objectives, and technical feasibility.
• Partner with Legal, Compliance, and Operations to shape viable solutions.
• Own the problem end-to-end and make tough prioritization decisions.
• Collaborate with engineering and design to ensure technically sound and user-centered outcomes.
• Write crisp briefs and acceptance criteria, focusing on what success looks like.

Skills

Customer discovery

Cross-functional

Product strategy

AI tools

Clear communication

Critical thinking

Tools

Aha!

Azure DevOps

JIRA

Job description

The Opportunity

We’relooking for a Product Manager who is passionate about understanding customer problems,validatingopportunities, and leading cross-functional teams to deliver measurable business outcomes.You'llown a product area focused onbackoffice(cloud data processing) solutions, driving product strategy and execution, charting the roadmap, and managing the lifecycle of Verra Mobility’s market leading systems. As a member of theProductManagement team, you will partner with leaders across the product, operations, engineering, IT, and sales teams to drive innovation andleveragethe latest technologies to deliver best-in-classbackofficesystems that achieve businessobjectives. The successful candidate will be passionate about technology withanability to lead innovation and execution. In thisbusiness-criticalrole, you will merge customer needs with technology to cast a vision for Verra Mobility’s legacy and futurebackofficesolutions and drive the organization toward that goal.You will collaborate with key internal stakeholders to manage thebackofficesystems across their lifecycle, gathering requirements, scoping initiatives,establishingproduct roadmaps, and working with development and support teams to ensure high product quality while minimizing cost.

You’lljoin aproductsquad with a defined problem space, embedded alongside a technical lead and engineering team. But thisisn’ta backlog-grooming role, asyou’llown discovery: getting in front of customers,validatingthe problems, stress-testing potential solutions, and driving a roadmap that delivers measurable outcomes.You’llreport directly to theDirectorof Product andoperateas akeyproduct leaderas we build toward a modern Product Operating Model.

What You’ll Do

Own the problem, drive discovery

• Lead continuous customer discovery, includinginterviews, ride-alongs,anddata analysis,tovalidateproblems and pressure-test solutions before committing to build.

• Frame customer and business problems with clarity and evidence, ensuring the team works on what truly matters.

• Define andmaintaina prioritized roadmap grounded in measurable outcomes,rather thana feature wish list.

• Balance user needs, businessobjectives, and technicalfeasibility,usingsound judgmentand solid product sense.

• Partner early with Legal,Compliance, andOperationsfunctionsto shapeviablesolutions.

• Own the problem end-to-end, make tough prioritization calls, document your reasoningand outcomes.

Guide delivery and build trust with your squad

• Partner closely with your technical lead and engineering team,creating context, removing ambiguity, and enabling the squad to move with speed and confidence.

• Collaborateclosely with yourdesignleadto ensure solutions arenot justtechnically soundbut alsouser centered.

• Write crisp, outcome-orientedbriefsand acceptance criteria;avoid over-specifying implementation details, and focus on why the problem matters and what success looks like

• Leverage AI tools to accelerate discovery synthesis, documentation, anddeliveryworkflows.

• Share your approach to discovery and product thinking with peers, contributing to a growing product practice.

Connect product to impact

• Develop a working understanding of how products drive revenue, retention, and operational efficiency for our customers.

• Contribute to go-to-market strategy by informing pricing, positioning, andlaunchreadiness in close collaboration with commercial teams.

• Define and track success metrics that link customer outcomes to business performance.

• Serve as the internal expert for your product area trusted by sales, operations, and leadership.

What We’re Looking For

Required

• 3–7 years of product management experience, witha track recordof owning outcomes.

• Experience leading customer discovery and translating qualitative and quantitative insights into product decisions.

• Ability tooperateeffectively in a cross-functional squad environment alongside engineering and design peers.

• Experience in regulated or complex-domainindustries, such asautomotive, fleet, payments, fintech, or similar, with a demonstrated record of learning new domains.

• Comfort working in and contributing to organizations evolving their product operating model.

• Active use of AI toolsto enhance productivity in day-to-day product work,such asdiscoveryworkflows,streamliningdocumentation,automating research, creatingprototypes, and accelerating delivery.

• Excellent written and verbal communication:youwrite clearly,tailor your message todifferent audiences, and tell a coherent product story.

• Strong critical thinking and a bias toward evidence over opinion.

Great to Have

• Knowledge of the transportation/smart mobility sector and road safetyisa plus

• Familiarity with product tooling such asAha!,Azure DevOps, JIRA, or comparable platforms.

• Experience working with compliance, legal, or regulatory stakeholders in amulti-jurisdictional environment.

What Success Looks Like

In this role,you’renot measured by how much youship,you’remeasured by the outcomes you drivewith your team. In your first year, success looks like:

• Deep fluency in theassignedproblem space, backed by direct customer and stakeholder engagement.

• A validated, outcome-oriented roadmap your squad believes in and can execute against.

• Demonstratedvelocityinshipping, learning, and adjusting with confidence.

• Trusted relationshipsthat enable influence without authority to drive alignmentacross engineering,design,commercial, andotheroperational functions.

• Clear evidenceof customer impact: reduced friction, improved adoption, or measurable efficiency gains.

Logistics

• Location:Preference given to local candidatesinour Mesa, AZheadquartersor New York City office.Will considerremotecandidateswho expresswillingnessforoccasional travel.

• Travel: Light, primarily for team offsites and customer engagement.

• Reports to:Directorof Product.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.

• Do What’s Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.

• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.

• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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