Product Manager

Flowserve Corporation; Houston (TX); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement planning

FSA/HSA

Disability insurance

Parental leave

Life insurance

Job summary

Flowserve Corporation seeks a Digital Product Manager, Specialist to own the aftermarket digital strategy. You will define and execute long-term roadmaps for digital tools, technologies, and customer-facing solutions that enhance service value and asset performance.

As an individual contributor, you will partner with product managers, IT, and commercial teams to align digital initiatives with customer needs and go-to-market goals, delivering measurable adoption and business impact.

Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, Information Systems, or related technical discipline.
• Minimum of 5 years of progressive experience in digital product management, software product management, software development, digital strategy, e-commerce, or related technology-enabled commercial roles.
• Experience defining product roadmaps and translating customer and business needs into actionable digital-product requirements.
• Experience collaborating with IT, software-development, data, engineering, or technology teams to deliver digital products or capabilities.
• Strong understanding of digital customer experience, product discovery, user needs, commercialization, and go-to-market planning.
• Proven ability to influence and collaborate across global, cross-functional stakeholders, including commercial, operations, technology, and product-management teams.

Responsibilities

• Own and execute the 1-, 3-, and 5-year digital product strategy and roadmap for the S&S aftermarket portfolio.
• Identify, evaluate, and prioritize digital tools, technologies, and customer-facing offerings that improve customer experience, service delivery, and business performance.
• Develop digital offerings that complement Flowserve’s repair and service portfolio, including asset-health insights, repair and service turnaround-time visibility, installed-base views, e-commerce capabilities, and related digital solutions.
• Lead product discovery activities, including Voice of Customer research, user feedback, market analysis, and competitive assessment, to identify customer pain points and digital opportunities.
• Translate customer, commercial, and operational requirements into clear product requirements, business cases, roadmaps, and prioritized development initiatives.
• Partner with IT and relevant technology teams to align digital-product execution, delivery timing, architecture, and implementation plans with business and go-to-market objectives.
• Communicate product strategy, roadmap progress, customer insights, and business outcomes to cross-functional and leadership stakeholders.

Skills

Digital product management

Roadmap development

Cross-functional collaboration

Analytics and data-driven decisions

Education

Bachelor’s degree

Tools

Power BI

Excel

Job description

Company Overview: Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together - creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Your Role and Impact

Digital Product Manager, Specialist

Flowserve is seeking an entrepreneurial Digital Product Manager, Specialist to serve as the strategic owner of the aftermarket digital strategy within S&S. In this role, you will define and execute the 1-, 3-, and 5-year roadmap for digital tools, technologies, and customer-facing solutions that enhance the aftermarket experience and create value across Flowserve’s service portfolio.

You will identify and develop digital offerings that improve visibility, ease of doing business, asset performance, and service delivery for customers. This may include capabilities such as asset-health insights, repair and service turnaround-time visibility, installed-base management, e-commerce enhancements, and other digital experiences that complement Flowserve’s repair and service offerings.

As an individual contributor, you will partner closely with product managers supporting the ACV and IV portfolios, IT, commercial teams, QRC operations, and other stakeholders to align digital-product development and execution with customer needs, go-to-market strategies, and business priorities.

Key Responsibilities

• Own and execute the 1-, 3-, and 5-year digital product strategy and roadmap for the S&S aftermarket portfolio.
• Identify, evaluate, and prioritize digital tools, technologies, and customer-facing offerings that improve customer experience, service delivery, and business performance.
• Develop digital offerings that complement Flowserve’s repair and service portfolio, including asset-health insights, repair and service turnaround-time visibility, installed-base views, e-commerce capabilities, and related digital solutions.
• Lead product discovery activities, including Voice of Customer research, user feedback, market analysis, and competitive assessment, to identify customer pain points and digital opportunities.
• Translate customer, commercial, and operational requirements into clear product requirements, business cases, roadmaps, and prioritized development initiatives.
• Partner with IT and relevant technology teams to align digital-product execution, delivery timing, architecture, and implementation plans with business and go-to-market objectives.
• Collaborate with ACV and IV product managers to identify shared digital opportunities and ensure digital offerings support broader product and aftermarket strategies.
• Work with commercial, QRC, operations, and service teams to define adoption plans, customer value propositions, launch strategies, and performance measures for new digital offerings.
• Support end-to-end digital product lifecycle management, from concept development and business-case creation through launch, adoption, enhancement, and retirement.
• Monitor key performance indicators for digital offerings, including customer adoption, user experience, commercial impact, revenue potential, and operational value.
• Use market, customer, and business insights to recommend investment priorities, product enhancements, and new digital opportunities.
• Communicate product strategy, roadmap progress, customer insights, and business outcomes to cross-functional and leadership stakeholders.

Required Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, Information Systems, or a related technical discipline.
• Minimum of 5 years of progressive experience in digital product management, software product management, software development, digital strategy, e-commerce, or related technology-enabled commercial roles.
• Demonstrated experience defining product roadmaps and translating customer and business needs into actionable digital-product requirements.
• Experience collaborating with IT, software-development, data, engineering, or technology teams to deliver digital products or capabilities.
• Strong understanding of digital customer experience, product discovery, user needs, commercialization, and go-to-market planning.
• Proven ability to influence and collaborate across global, cross-functional stakeholders, including commercial, operations, technology, and product-management teams.
• Strong analytical and problem‑solving skills, with the ability to use customer, market, operational, and financial data to make informed product decisions.
• Legally authorized to work in the United States without company sponsorship.

Preferred Qualifications

• Experience developing digital offerings for industrial, manufacturing, aftermarket, service, maintenance, repair, or B2B environments.
• Experience with e-commerce, customer portals, installed-base management, asset monitoring, predictive maintenance, service scheduling, or customer-service visibility tools.
• Experience working in agile product-development environments and partnering with software-development teams.
• Familiarity with QRC operations, aftermarket services, MRO, industrial equipment, flow control, valves, pumps, or similar technical industries.
• MBA, master’s degree, or relevant advanced technical degree.
• Experience using analytics and reporting tools, including Microsoft Excel and Power BI.
• Ability to work from a Flowserve location, near a Flowserve facility, or remotely; no fixed location requirement was identified for this role.

Benefits

At Flowserve, you’ll find a range of options designed to support you and your family’s needs. We provide resources that help team members invest in their physical, mental, and financial well‑being—regardless of role or life stage.

Our benefits* may include:

• Competitive salary
• Medical, dental, and vision insurance
• Retirement planning and financial wellness resources
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Short- and long-term disability coverage
• Parental leave
• Life, supplemental life, child, spouse, and accidental death and dismemberment (AD&D) insurance
• Benefits may vary based on location, employment status, and applicable plans.

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.