Product Manager

Cast & Crew; Burbank (CA); Hybrid; USD 120,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) match

Paid parental leave

Tuition reimbursement

Employee discounts

Wellness programs

Job summary

Cast & Crew in California is seeking a Product Manager to own end-to-end product development for our entertainment payroll and production workflows. You will collaborate with design, engineering, and customers to turn complex processes into intuitive solutions across mobile and desktop.

You’ll work at the intersection of AI-enabled workflows and enterprise software, owning the roadmap from discovery through delivery while driving cross-functional alignment and a deep understanding of user needs.

Qualifications

• 3–5 years of product management experience with enterprise or consumer SaaS.
• Experience owning end-to-end product roadmaps from discovery through delivery.
• Strong mobile product sensibility for mobile-first experiences.
• Experience conducting customer discovery and translating user research into clear product requirements.
• Experience creating AI-first or AI-assisted product solutions.
• Proven ability to work cross-functionally with Engineering, Design, and Customer-facing teams in an agile environment.

Responsibilities

• Define and own your product roadmap: Build and maintain a clear, outcome-driven roadmap that reflects customer needs, priorities, and technical opportunities, and execute against it reliably.
• Drive usability improvements across mobile and desktop so crews and approvers can complete work faster with less friction.
• Build for scale and flexibility: Deliver architecture and features that support Cast & Crew customers and entertainment verticals.
• Stay close to the customer with ongoing discovery to validate solutions and keep the roadmap grounded in real user needs.
• Drive cross-functional alignment with Engineering, Design, Sales, and Customer Success to move quickly and deliver against commitments.

Skills

Product management

Mobile product sense

Cross-functional collaboration

Customer discovery

AI-first solutions

Agile

Stakeholder alignment

Strategic thinking

Education

Bachelor's degree

Job description

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Position Overview

Every film set, every production, every crew member who brings a story to life depends on getting paid accurately and on time. Behind that promise is a mountain of workflows, timecards, invoices, and approvals that have historically meant paper, friction, and lost time. As a Product Manager at Cast & Crew, you will help change that.

You will own a product end to end, working closely with design, engineering, and our customers to build intuitive, flexible solutions that make complex production and payroll workflows feel effortless. Your mandate is to deeply understand the people who rely on our platform every day and to build products so seamless they become the obvious choice over any alternative, including paper.

You will work at the intersection of mobile-first design, real-world production workflows, and enterprise-grade requirements. The entertainment industry spans feature films, episodic television, commercials, live events, and beyond, and you will build products that work beautifully across all of them, on every device, in every context. Cast & Crew is actively reimagining legacy processes with AI, automation, and modern mobile experiences, and you will be part of that transformation.

This is a chance to contribute to products that directly touch the lives of hundreds of thousands of crew members every week, at a company that has supported the entertainment industry for decades and is now building what comes next.

Core Responsibilities

• Define and own your product roadmap: Build and maintain a clear, outcome-driven roadmap that reflects a deep understanding of customer needs, business priorities, and technical opportunities, and execute against it reliably.
• Drive meaningful usability improvements: Lead a step-change in the experience of your product across mobile and desktop so that crew members, productions, and approvers can complete their work faster and with less friction than any alternative.
• Build for scale and flexibility: Deliver a product architecture and feature set that supports the full range of Cast & Crew customers and entertainment verticals without compromising the core experience.
• Stay close to the customer: Conduct ongoing discovery with productions, crew, and internal stakeholders to deeply understand workflow pain points, validate solutions early, and keep the roadmap grounded in real user needs.
• Drive cross-functional alignment: Partner effectively with Engineering, Design, Sales, and Customer Success to move quickly, communicate clearly, and deliver against shared commitments.

Required Qualifications

• Demonstrates the ability to understand and articulate the impact of investments and trade-offs in product priorities on company business objectives.
• Demonstrates a track record of delivering value to customers. Knows how to get things done and can lead teams to execute consistently, rapidly, and effectively.
• Shows a deep understanding of market and competitive trends. Capable of identifying areas for differentiation to create unique, competitive offerings.
• Demonstrates strong influence without decision-making authority skills. Proven ability to align peers and stakeholders with their strategy and vision.
• Demonstrates resilience and the ability to maintain composure in ambiguous or high-pressure situations, making clear and well-informed decisions quickly.
• Demonstrates curiosity and a strong learning mindset, with a drive to deeply understand users, workflows, and the business context they operate in.
• 3 to 5 years of product management experience with enterprise or consumer SaaS products.
• Demonstrated experience owning a product roadmap end to end, from discovery through delivery.
• Strong mobile product sensibility, with experience building or improving mobile-first experiences.
• Experience conducting customer discovery and translating user research into clear product requirements.
• Experience creating AI-first or AI-assisted product solutions, or a demonstrated interest in applying AI to product workflows.
• Proven ability to work cross-functionally with Engineering, Design, and Customer-facing teams in an agile environment.

Preferred Qualifications:

• Experience in the entertainment, media, payroll, or fintech industry.
• Familiarity with timecard, invoicing, workforce management, or operational workflow products.
• Experience building products that serve both B2B buyers and end consumers.
• Internationalization or multi-vertical product experience.
• Bachelor's degree in a technical, business, or applicable field.

Special Work Conditions

• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

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We take care of our people.
When you join Cast & Crew, you're backed by a benefits package built around what matters most. From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.

Benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents

Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $120,000.00 - $145,000.00 per year.