Product Manager

US Bank; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability benefits

Parental leave

Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Product Manager for AI & Workflow Transformation to lead an Agile team within Global Corporate Trust.

You will own the backlog, roadmap, and prioritization for AI-enabled solutions, working with business and technology partners to deliver scalable product capabilities while ensuring strong adoption across stakeholders. The role emphasizes collaboration, governance, and continuous improvement of processes through AI-driven automation and tooling, with a focus on delivering

Qualifications

• Product Management experience required.
• Typically, 5–10 years of experience desired.

Responsibilities

• Define and execute the product vision, roadmap, and priorities for AI-related capabilities.
• Manage backlog including epics, features, and user stories.
• Collaborate with stakeholders to translate requirements into scalable AI solutions.
• Lead adoption, readiness, and change-management activities for new capabilities.

Skills

Product Management

5-10 years experience

AI/Workflow transformation

Tools

Microsoft Copilot

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

The Product Manager, AI & Workflow Transformation, will lead an Agile team supporting Global Corporate Trust (GCT), driving AI-enabled solutions that improve business processes, increase operational efficiency, and enhance stakeholder experiences. This role partners closely with business and technology teams to understand current-state processes, identify future-state opportunities, and deliver scalable product solutions aligned with strategic objectives. Serving as the product expert, this individual will own backlog management, roadmap execution, prioritization, and delivery while ensuring successful adoption of new technologies and AI-driven capabilities.

Key Responsibilities

Product Strategy & Ownership

Define and execute the product vision, roadmap, and priorities for AI-related capabilities supporting GCT.

Identify opportunities to re-engineer business processes through AI, automation, and workflow optimization.

Partner with stakeholders to understand business needs, gather feedback, and translate requirements into scalable product solutions.

Agile Product Leadership

Manage and prioritize the product backlog, including epics, features, and user stories.

Lead backlog refinement sessions, define acceptance criteria, and ensure alignment across business and technology teams.

Collaborate with Scrum Masters, Product Managers, and cross-functional partners to manage dependencies and support delivery planning.

AI & Workflow Transformation

Drive AI-enabled initiatives that enhance productivity, decision-making, and operational effectiveness.

Partner with technology teams to deliver governed, scalable, and business-aligned AI solutions.

Support the evaluation and adoption of emerging AI tools, platforms, and capabilities.

Stakeholder & Adoption Leadership

Collaborate with the Senior Product Manager to execute product strategy and communicate priorities, timelines, and outcomes.

Coordinate user acceptance testing and validate delivered solutions meet business expectations.

Lead readiness, change management, and adoption activities to ensure successful implementation of new capabilities.

Basic Qualifications

• Product Management experience.
• Typically, 5-10 years of experience

Preferred Skills & Experience

• Advanced understanding of AI technologies, tools, and models, with the ability to redesign processes leveraging AI capabilities.
• Experience creating or supporting Microsoft Copilot Agents or similar AI agent solutions preferred.
• Advanced knowledge of Agile product development methodologies.
• Strong organizational skills with the ability to independently drive initiatives from concept through delivery.
• Ability to understand and translate both technical and non-technical requirements into practical solutions.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Experience within Global Corporate Trust, financial services, or other regulated industries preferred.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender iden