Product Management Senior Manager - Express Scripts - Remote

Cigna Health and Life Insurance Company; Missouri; Hybrid; USD 131,000 - 219,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Annual bonus plan

Job summary

The Cigna Group is seeking a Product Management Senior Manager to lead a team responsible for the strategy, performance, and evolution of Express Scripts Pharmacy products. The role defines roadmaps, drives governance, and partners with technology to deliver impact across patient experience and growth.

The ideal candidate brings 8+ years in product leadership within healthcare, with strong KPI, analytical, and communication skills.

Qualifications

• 8+ years in product management, strategy, healthcare services, marketing, or related field.
• Experience leading and coaching product teams or cross-functional teams.
• Experience in portfolio planning, prioritization, roadmaps, business cases, and investment governance.
• Experience partnering with technology teams to deliver complex product initiatives.
• Strong analytical, strategic thinking, and KPI definition skills.
• Excellent verbal, written, and presentation abilities with executive influence.
• Healthcare, pharmacy, or PBM experience strongly preferred.

Responsibilities

• Lead, coach, and develop a team of product management professionals.
• Establish product vision, positioning, growth strategies, and roadmaps.
• Lead portfolio planning, prioritization, business cases, and investments.
• Oversee product development with clear requirements and delivery.
• Partner with technology and business teams for governance and scope decisions.
• Define product KPIs, monitor performance, and optimize opportunities.
• Translate data, feedback, and market insights into actions.
• Direct initiatives from discovery through post-launch evaluation.
• Support marketing, sales enablement, and product collateral.
• Ensure decisions consider business, financial, operational, and patient impact.
• Foster cross-functional partnerships and accountability.

Skills

Leadership

Strategic thinking

Stakeholder management

Data-driven decisions

Communication skills

Cross-functional collaboration

Mentoring/Coaching

Problem solving

KPI definition

Healthcare knowledge

Education

Bachelor's degree preferred

High School diploma or GED

Tools

Microsoft Office

Job description

The Product Management Senior Manager leads the team responsible for the strategy, performance, and ongoing evolution of key products within Express Scripts Pharmacy. This role sets priorities, develops product management talent, and drives accountability across the portfolio. The Senior Manager oversees portfolio planning, technology delivery, product performance, and strategic enhancements that increase pharmacy utilization, improve the patient experience, strengthen product competitiveness, and support sustainable growth.

What you’ll do to make a difference:

• Lead, coach, and develop a team of product management professionals, establishing clear objectives and building team capabilities.
• Establish product vision, positioning, growth strategies, and multi-year roadmaps aligned with enterprise priorities and customer needs.
• Lead portfolio planning, including opportunity assessment, prioritization, business case development, investment recommendations, resource planning, and roadmap alignment.
• Oversee product development and enhancement efforts, ensuring clear requirements, effective prioritization, risk management, stakeholder alignment, and successful delivery.
• Partner with technology and business teams to support governance, resolve escalated issues, and make informed scope, sequencing, and go/no-go decisions.
• Define product KPIs, monitor performance, evaluate results, and identify opportunities for optimization.
• Translate product data, customer feedback, market intelligence, and operational insights into actionable recommendations.
• Direct product initiatives from discovery and prioritization through implementation, launch readiness, and post-launch evaluation.
• Support marketing communications, sales enablement, and product collateral to drive adoption and growth.
• Ensure product decisions consider business, financial, operational, and patient impact.
• Foster strong cross‑functional partnerships and drive clear decision‑making and accountability.

What you’ll need to be successful:

• High School diploma or GED required.
• Bachelor's degree highly preferred.
• 8+ years of experience in product management, product strategy, healthcare services, marketing, sales, or a related field.
• Experience leading, coaching, and developing product management professionals or cross‑functional teams.
• Proven experience in portfolio planning, prioritization, roadmap development, business case creation, and investment governance.
• Experience partnering with technology teams to deliver complex product development and enhancement initiatives.
• Strong analytical, strategic thinking, and problem‑solving skills with experience defining KPIs and evaluating product performance.
• Excellent verbal, written, and presentation skills with the ability to influence executives and cross‑functional stakeholders.
• Ability to manage ambiguity, balance competing priorities, and drive results.
• Healthcare, pharmacy, or PBM experience strongly preferred.
• Detail‑oriented, proactive, and able to balance strategic leadership with hands‑on execution.
• Proficient in Microsoft Office applications.

Work Arrangement:

Employees located within 50 miles of a designated office location will be expected to work onsite three days per week in accordance with the company's hybrid work model. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 131,400 - 219,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health‑related benefits including medical, vision, dental, and well‑being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

• Medical
• Vision
• Dental
• Well‑being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays
• Leaves of absence

For more details on our employee benefits programs.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.