Product Management Project Intern (TikTok- Operations) - 2026 Start (BS/MS)

SupportFinity™; Seattle (WA); Hybrid; USD 26,992 - 38,443; Part time

Benefits offered by this job

Health insurance

Life insurance

Wellbeing benefits

Paid holidays

Paid sick time

Housing allowance may be available

Job summary

SupportFinity™ is looking for a Product Management Project Intern to join their TikTok Shop US operation team. This role provides exposure to product management and operations through short-term, impactful projects.

The intern will collaborate with cross-regional teams, analyze data, and optimize product experiences. Candidates should be pursuing a degree in fields like Business or Data Science and possess strong analytical skills. This position offers a competitive hourly rate and comprehensive benefits, including health insurance and paid holidays.

Qualifications

• Currently pursuing an undergraduate or master’s degree in relevant fields.
• Proven skills in logical thinking and data analytics.
• Excellent communication, organization, and project execution abilities.

Responsibilities

• Act as a bridge between Operations and Product teams to optimize product experience.
• Analyze operational data to uncover insights and support decision-making.
• Collaborate with the product team to improve user journeys.

Skills

Logical thinking and data analytics

Excellent communication

Organization

Project execution

Fluency in Chinese and English

Education

Currently pursuing an undergraduate or master’s degree

Job description

Product Management Project Intern (TikTok- Operations) - 2026 Start (BS/MS)

TikTok’s commerce industry is growing rapidly and this role supports the TikTok Shop US operation team. The Project Intern will work on short‑term, high‑impact projects that provide exposure to real‑world product management and operations within a fast‑paced environment.

Responsibilities

• Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.
• Analyze operational data to uncover insights, diagnose product issues, and support data‑driven decision‑making.
• Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.
• Participate in prioritization discussions by consolidating feedback from operations, users, and cross‑functional stakeholders.
• Support cross‑team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.

Minimum Qualifications

• Currently pursuing an undergraduate or master’s degree in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
• Proven skills in logical thinking and data analytics; able to break down complex problems and propose actionable solutions.
• Excellent communication, organization, and project execution abilities; proactive, responsible, and capable of driving tasks independently.
• Ability to work effectively with cross‑regional teams, especially with APAC stakeholders across time zones.
• Fluency in Chinese and English to manage stakeholders in the Greater China market.

Preferred Qualifications

• Experience in product operations, product management, data analysis, ads/search/recommendation systems, or related internships/projects.

Compensation & Benefits

Hourly rate: $23.75.

Interns receive day‑one access to health insurance, life insurance, wellbeing benefits, 10 paid holidays per year, paid sick time (56 hours if hired in the first half of the year, 40 hours if hired in the second half), and a housing allowance may be available for non‑remote roles.

Benefits may vary by employment type and location. TikTok reserves the right to modify or change these programs at any time.

EEO Statement

TikTok is an equal opportunity employer. We are committed to creating an inclusive workplace where employees are valued for their unique perspectives. Reasonable accommodations are available in the recruitment process for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected circumstances.