Product Management Associate

Jobtailor; Eatontown (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent health benefits

401(k) Plan with company matching

Friendly, make-it-happen culture

Job summary

Climb Channel Solutions, Inc. is seeking a detail-oriented Product Management Associate to handle day-to-day product requests across the company. You will create new SKUs, update pricing and descriptions, and troubleshoot product-related issues to keep business moving forward.

The role emphasizes accuracy, quick learning, and teamwork in a fast-paced IT channel environment, with a telecommuting-friendly culture and a location near the Jersey Shore.

Qualifications

• High school diploma required; some college preferred.
• Experience in operations, customer support, product data, or similar detail-oriented role is a plus.
• Ability to work late on the last business day of every month.
• Experience with Microsoft Dynamics is preferred but not required.

Responsibilities

• Create new product SKUs using sales or vendor information.
• Update existing SKUs to correct pricing, descriptions, attributes, or changes.
• Troubleshoot product-related issues submitted by internal teams and resolve them promptly.
• Review requests for accuracy and validate information before updates.
• Maintain website product content to ensure current, accurate information.
• Research product information using vendor docs and internal resources.
• Manage multiple product requests and priorities throughout the day.
• Assist with larger product update projects and team initiatives as needed.

Skills

Detail-oriented

Problem-solving

Excel

Adobe

Word

Written and verbal communication

Organizational skills

Time management

Independent and collaborative

Learning quickly

Education

High school diploma

Some college or equivalent work experience

Tools

Microsoft Dynamics

Job description

Job Title

About the role

We’re looking for a detail-oriented Product Management Associate to join our team. In this role, you’ll be the primary resource for completing the day-to-day product requests submitted by teams across the company.

No two days look the same. One request may involve creating a brand-new software SKU, while the next could be correcting pricing, updating a product description, fixing website content, or resolving a product-related issue that’s preventing business from moving forward.

If you enjoy solving problems, working through a variety of requests, and taking pride in getting the details right, this could be a great fit.

About us

Climb Global Solutions, Inc., and Subsidiaries (the “Company”) is an information technology (“IT”) channel company providing both distribution and cloud technology solutions through its Climb Channel Solutions (“Climb”), Grey Matter and Climb Global Services operating segments. Climb is a specialty technology distributor focused on emerging data center and cloud-based products, delivering software and hardware to corporate resellers, value added resellers (VARs), consultants and systems integrators globally. Grey Matter US is a value-added reseller of software, hardware and services for U.S. and Canadian corporations, government organizations and academic institutions. Grey Matter is a UK-based software reseller and cloud service provider devoted to helping Developers, ISVs and tech-led companies succeed and focus on what they do best. Climb Global Services is a technical services team of cloud adoption and migration specialists, supporting all aspects of cloud adoption from migration to training and enablement services.

About you

Essential Duties and Responsibilities:

• Creating new product SKUs using sales or vendor-provided information.
• Updating existing SKUs to correct pricing, descriptions, product attributes, or other requested changes.
• Troubleshooting product-related issues submitted by internal teams and working toward timely resolution.
• Reviewing requests for accuracy and validating information before making updates.
• Maintaining website product content to ensure information is current and accurate.
• Researching product information using vendor documentation and internal resources.
• Managing a variety of product requests while balancing multiple priorities throughout the day.
• Assisting with larger product update projects and team initiatives as business needs require.

Knowledge, Skills, and Experience:

• Strong attention to detail with a commitment to accuracy.
• Ability to learn processes quickly and adapt to changing requirements.
• Strong problem-solving skills and decision-making abilities.
• Excellent organizational and time management skills.
• Capable of working independently and collaboratively within a team environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, Adobe, and Word applications.
• Experience using Excel formulas such as VLOOKUP is a plus, but we’re happy to teach the right candidate.

Qualifications:

• High school diploma required; some college or equivalent work experience preferred.
• Previous experience in an operations, customer support, product data, or similar detail-oriented role is a plus – but not required.
• Ability to work late on the last business day of every month.
• Experience with Microsoft Dynamics is preferred but not required.

Why Join Us:

Climb Channel Solutions offers a stimulating work environment where innovation and teamwork are valued. As part of our team, you will have the opportunity to make a significant impact and contribute to the success of our product management efforts.

We enjoy a business-casual dress code, are telecommuting-friendly, and operate in a state-of-the‑art environment in a great location near the Jersey Shore. We offer a competitive salary and benefits package that includes:

• Excellent health and welfare benefits
• 401(k) Plan with company matching
• Friendly, make‑it‑happen culture

This position is ideal for someone who enjoys checking things off a list, solving problems, and working behind the scenes to keep a business running smoothly. Every completed request helps another team move their work forward, making this role an important part of our daily operations.

Climb Channel Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*This position description intends to describe the general nature of the level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant