Product Management Assistant

Macy's; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Tuition reimbursement

Job summary

Macy's is seeking an Assistant Product Manager to drive customer-centric e-commerce experiences, owning the product roadmap for a defined area and collaborating with product managers to meet key results. The role operates in an agile environment focused on continuous improvement, encouraging ideas and feedback to shape outcomes.

You will work with business, UX, engineering, and analytics teams to define, build, and launch features, write discovery briefs, and support OKRs while communicating

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Comfort using data, analytics, KPIs, and A/B testing to guide product decisions.
• Experience working in an agile environment and delivering measurable outcomes.

Responsibilities

• Execute a predefined product roadmap by owning milestones and KPIs.
• Synthesize customer and business needs through research and data.
• Collaborate with UX, engineering, and analytics to define and launch features.
• Write discovery briefs and detailed product requirements.
• Contribute to OKR development and tracking.
• Partner with analysts to design, run, and interpret A/B tests.
• Maintain clear stakeholder communication and set expectations.
• Foster an inclusive environment and strong cross‑team relationships.
• Perform additional duties as assigned.

Skills

Product Management

Customer Centric

Analytical Thinking

Cross Functional Collaboration

Execution

Problem Solving

Communication

Continuous Learning

Education

Bachelor's degree or equivalent

Job description

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Assistant Product Manager brings a high-energy approach to developing customer‑centric e-commerce experiences and features that grow the customer base, drive user engagement, and improve the overall site and app experience. The role executes the product roadmap for the assigned product area and partners with other product managers to deliver domain objectives and key results. The Assistant Product Manager works in an agile environment focused on continuous improvement, where ideas and feedback are actively encouraged.

What You Will Do

• Execute a pre-defined product roadmap by owning product milestones and tracking key performance indicators (KPIs).
• Understand and synthesize customer and business needs through market analysis, customer research, hands‑on experience, and business data.
• Partner with business teams, UX, engineering, and analytics to define, build, and launch product and platform features.
• Write discovery briefs and detailed product requirements.
• Contribute to the development and documentation of Objectives and Key Results (OKRs).
• Collaborate with product analysts to design, launch, and interpret A/B tests.
• Manage communication and set clear expectations with internal stakeholders.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

• Product Management Fundamentals - Foundational knowledge of product management principles, including roadmaps, requirements, and product lifecycles, with the ability to execute against a pre-defined roadmap and own product milestones.
• Customer‑Centric Mindset - Deep passion for understanding customer needs and behaviors, translating insights into customer‑centric e-commerce experiences that improve engagement across site and app journeys.
• Analytical Thinking & Data‑Driven Decisions - Ability to use data, analytics, KPIs, and A/B testing to inform product decisions, evaluate performance, and continuously optimize features and experiences.
• Cross‑Functional Collaboration - Proven ability to partner effectively with engineering, UX, analytics, and business teams to define, build, and launch product and platform capabilities.
• Execution & Delivery Excellence - Strong execution skills with the ability to manage priorities, milestones, and dependencies in an agile environment while delivering measurable outcomes.
• Problem Solving & Curiosity - Naturally curious and solutions‑oriented, with a structured approach to root‑cause analysis and comfort navigating ambiguity to solve complex problems.
• Communication & Stakeholder Management - Clear, concise written and verbal communication skills, with the ability to manage stakeholder expectations and align teams around shared objectives.
• Continuous Learning & Adaptability - Eagerness to learn industry trends, emerging technologies, and new methodologies, with a growth mindset focused on continuous improvement.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental‑health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

This job description is not all‑inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.