Product Liability Claims Manager

Sedgwick; Madison (WI); Remote; USD 90,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

PTO

Disability insurance

Life insurance

Employee assistance program

FSA/HSA

Job summary

Sedgwick is hiring an Assistant Claims Manager (Product Liability) to oversee technical and operational functions, ensure quality service delivery, and manage staff with a focus on compliance and profitability. The role supports client relationships and financial performance in a dynamic environment.

The position requires strong leadership, claims management experience, and the ability to travel as needed, with a commitment to Sedgwick’s standards and best practices across multiple clients.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Eight (8) years of claims management experience or equivalent combination of experience and education required to include one (1) year supervisory experience.

Responsibilities

• Oversees internal quality review process and reports monthly.
• Assures compliance with client internal controls, audit requirements and service agreement requirements.
• Establishes business plan with goals and objectives for assigned clients.
• Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulation, disability plan document, industry best practices and client service requirements.
• Establishes and maintains client contacts.

Skills

Excellent oral and written comms

PC literacy

Leadership/motivation

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Teamwork

Performance competencies

Education

Bachelor's degree preferred

Job description

Sedgwick is hiring an Assistant Claims Manager (Product Liability) to oversee technical and operational functions, ensure quality service delivery, and manage staff with a focus on compliance and profitability. The role supports client relationships and financial performance in a dynamic environment.

The position requires strong leadership, claims management experience, and the ability to travel as needed, with a commitment to Sedgwick’s standards and best practices across multiple clients.