Product Legal Counsel - Customer Experience Orchestration (CXO)

Adobe; San Jose (CA); On-site; USD 159,000 - 255,000; Full time

Job summary

Adobe seeks a skilled attorney to support the Customer Experience Orchestration business, including CX Enterprise Coworker. The role focuses on counseling across AI, privacy, licensing, and commercial agreements, with stakeholder collaboration across product, engineering, and marketing teams.

The ideal candidate has a J.D., bar admission, 5+ years of experience, and a proactive, collaborative mindset. California-based or other US locations available, with strong compensation and incentives.

Qualifications

• J.D. from an accredited law school and bar membership.
• 5+ years of relevant legal experience.
• Experience with, and curiosity about, privacy.
• CIPP/US and/or AIGP certification a plus.
• Intellectual curiosity and knowledge about AI regulatory developments.
• Proficient at drafting and negotiating agreements.
• Effective written and verbal communication.
• Ability to provide legal advice to business management at multiple levels without disruption.
• Technical background in software, SaaS, or cloud-based services; marketing tools a plus.
• Willingness to take on greater responsibilities as skills grow.
• Ability to prioritize with guidance from management.
• Proven ability to form and grow professional relationships.
• Bias for sharing information across teams.
• Flexibility across time zones.
• Desire to mentor other team members.

Responsibilities

• Collaborate with internal business partners on reviewing Adobe products, services, and initiatives for legal compliance and practical advice.
• Support and build relationships with product, engineering, and marketing teams through all development and launch stages.
• Collaborate with privacy, AI ethics, and IP attorneys to analyze risks and support the business.
• Draft, negotiate, and support inbound/outbound technology licenses, product documentation, and partnerships.
• Develop and deliver guidance and trainings to engineering, PM, product, and sales legal groups.
• Work with management to prioritize projects and understand the role.

Skills

Drafting & negotiating agreements

Written & verbal communication

Business advisory

Privacy awareness

AI/regulatory knowledge

Cross-functional collaboration

Time-zone flexibility

Mentoring teammates

Education

J.D. from an accredited law school

Bar admission

Job description

The Opportunity

We are seeking a hardworking, inquisitive, and collaborative attorney to provide exceptional legal support to the Adobe Customer Experience Orchestration business, including Adobe CX Enterprise Coworker. The ideal candidate will be a proactive self-starter who will build positive relationships with key stakeholders, partner with the business to identify and mitigate potential risks, and look for ways to optimize how we support the business. Additionally, this candidate will focus on counseling on a wide range of legal topics, including AI/GenAI/agentic AI technologies. This full-time position will be based in the United States in either our Lehi, Utah, New York, NY, San Francisco, CA, or San Jose, CA-based location.

What you'll Do

• Collaborate with internal business partners - including business strategy, operations, and pricing - on the review of Adobe products, services, and initiatives to assess legal compliance and provide practical advice.
• Support and build positive relationships with product development, product management, product marketing, and engineering teams while advising on legal and business issues through all stages of development and marketing, from concept to launch.
• Collaborate with legal team subject matters leads, including privacy, enterprise sales legal, AI ethics, and intellectual property attorneys to analyze legal risks and support the business.
• Draft, negotiate, and support a wide variety of agreements, including inbound and outbound technology licenses, product documentation, and partnership agreements.
• Develop and deliver guidance and trainings to various internal groups, including engineering, program management, product, and sales legal.
• Work closely with management to ensure successful prioritization and understanding of the role.

What you need to succeed

• J.D. from an accredited law school and necessary bar membership.
• 5+ years of relevant legal experience.
• Experience with, and curiosity about, privacy.
• CIPP/US and/or AIGP certification a plus.
• Intellectual curiosity and/or knowledge about the emerging regulatory developments affecting AI.
• Proficient at drafting and negotiating agreements.
• Effective communication skills, both written and verbal.
• Comfort providing legal and practical advice to business management of multiple levels, including an innate ability to provide such advice in a non-disruptive manner.
• Technical background in software products and development, SaaS, or cloud-based services industry; experience with marketing tools a plus.
• Desire to take on greater responsibilities as skills improve.
• Ability to successfully prioritize projects, with guidance from management.
• Proven track record of forming and growing professional relationships in various parts of the business.
• A bias for sharing relevant information across the business teams, within Adobe’s legal department, and with peers across the CXO product legal team.
• Ability to exercise common sense, be a creative problem solver and have good business instincts.
• Flexibility to work with colleagues, clients, and customers in time zones other than where the position is based.
• A desire to support, help develop, and instill confidence in other team members.

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California and New York, the pay range for this position is $159,300 - $254,500. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $126,700 - $230,700 annually. Paywithin this range varies by work locationand may also depend on job‑related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $159,300 - $230,700 In New York, the pay range for this position is $159,300 - $230,700 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non‑sales roles starting salaries are expressed as base salary and short-term incentives in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State‑Specific Notices:

• California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
• Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
• Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check‑In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us!

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].