Product Leader, Data and Digital

Marsh Agency; Boston (MA); Hybrid; USD 164,000 - 328,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Total rewards package

Job summary

Marsh is seeking a Product Leader to drive AI and digital solutions within our Data & Digital team. This hybrid role requires partnering with business leaders to shape roadmaps, scale initiatives, and deliver measurable outcomes across systems and client-facing products.

You will own the full lifecycle from ideation to delivery, oversee data strategy and governance, ensure security and compliance, and lead cross-functional teams to execute high-impact programs.

Qualifications

• 8–12 years of experience in AI product ownership, digital product leadership, or enterprise technology innovation.
• Proven track record of delivering AI and digital solutions at scale within complex environments.
• Strong understanding of AI/ML technologies, digital platforms, data architecture, and product design.

Responsibilities

• Partner with business and product leaders to shape the AI and digital product vision, define key use cases, and prioritize strategic initiatives that drive measurable business outcomes.
• Own the full product lifecycle, from concept through execution, ensuring all products are practical, scalable, and aligned with business objectives.
• Develop and drive the AI and Data strategy, collaborating with technical teams to integrate AI, machine learning, automation, and digital technologies into existing products and operations.
• Oversee the integration and management of both structured and unstructured data into AI models and digital solutions, ensuring data quality, governance, and compliance standards are met.
• Build and nurture strong relationships with business and product owner leaders, acting as a primary liaison between the Data & Digital team and business units to ensure clear communication, prioritization, and collaboration.
• Lead the execution of AI and digital initiatives, coordinating across teams to manage resources, timelines, and dependencies, while monitoring KPIs and establishing feedback loops to continuously optimize solutions.
• Ensure all AI and digital deployments are ethical, responsible, and compliant with security, privacy, and regulatory standards, managing risks related to data security, model explainability, and platform reliability.

Skills

AI product ownership

Digital product leadership

Stakeholder influence

Agile delivery

Cross-functional leadership

Job description

We are seeking a talented individual to join our Data & Digital team at Mercer. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Product Leader will be responsible for the strategy, design, development, and delivery of AI and digital solutions across Mercer. This role will manage initiatives from ideation through scaling, ensuring successful adoption and measurable business outcomes. You will collaborate closely with business leaders and product owners to define product roadmaps, align AI and digital capabilities with strategic priorities, and oversee cross-functional teams to deliver scalable, innovative solutions that transform systems, platforms, and client-facing products.

We Will Count On You To

• Partner with business and product leaders to shape the AI and digital product vision, define key use cases, and prioritize strategic initiatives that drive measurable business outcomes.
• Own the full product lifecycle, from concept through execution, ensuring all products are practical, scalable, and aligned with business objectives.
• Develop and drive the AI and Data strategy, collaborating with technical teams to integrate AI, machine learning, automation, and digital technologies into existing products and operations.
• Oversee the integration and management of both structured and unstructured data into AI models and digital solutions, ensuring data quality, governance, and compliance standards are met.
• Build and nurture strong relationships with business and product owner leaders, acting as a primary liaison between the Data & Digital team and business units to ensure clear communication, prioritization, and collaboration.
• Lead the execution of AI and digital initiatives, coordinating across teams to manage resources, timelines, and dependencies, while monitoring KPIs and establishing feedback loops to continuously optimize solutions.
• Ensure all AI and digital deployments are ethical, responsible, and compliant with security, privacy, and regulatory standards, managing risks related to data security, model explainability, and platform reliability.

What You Need To Have

• 8–12 years of experience in AI product ownership, digital product leadership, or enterprise technology innovation.
• Proven track record of delivering AI and digital solutions at scale within complex environments.
• Strong understanding of AI/ML technologies, digital platforms, data architecture, and product design.
• Ability to engage and influence senior stakeholders across multiple business functions.
• Expertise in agile delivery methods and leading cross-functional teams.

What Makes You Stand Out

• Strong business acumen with the ability to translate AI and digital capabilities into tangible business outcomes.
• Experience delivering AI-driven and digital solutions at scale within complex organizations.
• Familiarity with responsible AI frameworks, digital governance, and data privacy regulations.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you require an accommodation during the application or interview process, please let us know by contacting [e-mail]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $164,200 to $328,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.