Product Lead

Fulcrum; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary + equity

Health, dental & vision

High-ownership culture

Team off-sites and builder-friendly福利

Job summary

Fulcrum is building an AI-driven operating system for modern insurance brokerages and is hiring a Product Lead to define the product vision and execute from discovery to delivery. You will partner with founders and cross-functional teams to shape strategy, deepen customer understanding, and scale the product organization in San Francisco.

You'll own discovery, translate insights into roadmaps, and work closely with engineering and design to deliver impactful features that streamline broker

Qualifications

• 5+ years building products, ideally in early-stage B2B or vertical SaaS

Responsibilities

• Own product discovery and definition from customer problem to shipped solution.
• Spend significant time with insurance brokerages and account managers to understand workflows and opportunities for automation.
• Translate customer needs and AI capabilities into clear product requirements and prioritized roadmaps.
• Partner with Engineering and Design to ship high-quality, high-impact features quickly.
• Define and track product success through usage, outcomes, and customer feedback.
• Establish early product processes, documentation standards, and operating rhythms as the product function scales.
• Act as the connective tissue between customers, GTM, and Engineering.

Skills

Product management

Customer discovery

Strategic thinking

Communication

Technical collaboration

Ownership

Job description

About Fulcrum

The $1.5 trillion insurance industry is powered by brokers. Every business needs insurance, and the brokerage industry is hamstrung by account management capacity. Account managers are constantly pulled in multiple directions—keying information into systems, chasing documents, doing mundane work—rather than focusing on the client interactions that actually matter. Most brokerages either outsource this work or grind through it manually.

We're building an AI platform to automate this insurance drudgery. Our platform already saves customers thousands of hours and millions of dollars every year. Our customers love the product— we have deep penetration within enterprise brokerages and genuinely enjoy making our customers' lives better. We just raised our Series A and are just getting started.

Why Fulcrum

• Rocket-ship growth. We’ve achieved multiple seven figures in ARR in just over a year, serving large enterprise clients including 30% of the top 50 brokers in the country.




• Extreme ownership. You’ll work directly with enterprise users and ship end-to-end products that save them hours every week.




• Bleeding-edge problems, real impact. Tackle tough AI and product challenges whose wins show up immediately in customer workflows.




• In-person collaboration. Join a lean, staff-level team (ex-Affirm, Uber, DoorDash, McKinsey) working side-by-side in San Francisco; we believe the best ideas are fostered in an in-person environment.




• Top-of-market rewards. Competitive base salary plus meaningful founding-team equity.

About the Role

Fulcrum is building the operating system for modern insurance brokerages, and we’re hiring a Product Lead to help define the product vision that will transform how brokerages operate every day. As an early product leader, you’ll work alongside the founders and cross-functional teams to shape strategy, deepen customer understanding, and drive execution from discovery through delivery. You’ll set product direction in partnership with engineering and design, turn real customer insights into solutions that matter, and build the processes that will scale Fulcrum’s product organization as we grow.

What You'll Do

• Own product discovery and definition from customer problem to shipped solution.




• Spend significant time with insurance brokerages and account managers to deeply understand workflows, pain points, and opportunities for automation.




• Translate customer needs and AI capabilities into clear product requirements and prioritized roadmaps.




• Partner closely with Engineering and Design to ship high-quality, high-impact features quickly.




• Define and track product success through usage, outcomes, and customer feedback.




• Establish early product processes, documentation standards, and operating rhythms as the product function scales.




• Act as the connective tissue between customers, GTM, and Engineering.

Who You Are

• 5+ years building products, ideally in early-stage B2B or vertical SaaS companies.




• Comfortable operating in ambiguity and building structure where none exists.




• Exceptional at customer discovery and translating qualitative insight into product direction.




• Technical enough to partner deeply with engineers and understand AI-driven capabilities.




• Highly ownership-oriented — you take responsibility for outcomes, not just deliverables.




• Clear communicator who can align teams around priorities and trade-offs.




• Ex-Founder is a plus

#LI-FC1

Our Team and Philosophy

• Builders at heart. You don't wait for a process to exist—you create it, refine it, and own it.




• Bias toward action. You have an internal sense of urgency. You'd much rather get something done today than tomorrow.




• Owners, not renters. You treat the company's money and decisions like your own. You hold yourself accountable to outcomes, not just outputs.




• Ambitious about the opportunity. You're excited about building the defining AI company in the insurance industry—and you understand that great finance is a competitive advantage.

What We Offer

• Competitive salary + meaningful equity.




• Full health, dental & vision.




• High-ownership, high-trust culture with lightning-fast executors.




• Regular team off-sites, dinners, and an office stocked for builders.