Product Lead

Watkins Media Limited; Northern (KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Team retreats

Open leave policy

Job summary

HealthWorksAI is seeking a Product Lead to shape healthcare analytics solutions for Medicare Advantage payers. You will collaborate with the Product Manager to drive the roadmap, translate client requirements into compelling briefs, and lead data-driven design and delivery across data and product engineering teams.

This role is fully remote with flexible hours and regular team retreats. You will champion customer feedback to maximize payer value and align features with strategic health plan

Qualifications

• 4+ years as Product Analyst or similar in healthcare or payers.
• Graduate from IIT, NIT, or BITS Pilani.
• Proficiency in SQL, Tableau, Python, and Advanced Excel.
• Ability to translate client requirements into product briefs.
• Knowledge of provider networks is a plus.
• Experience working cross-functionally with engineering, data science, and customer success.

Responsibilities

• Research the landscape and validate ideas with clients.
• Design thinking to create intuitive wireframes and workflows.
• Prioritize with RICE and collaborate with data engineering.
• Build end-to-end data pipelines with engineers.
• Drive product adoption with Customer Success.
• Incorporate client feedback to shape the roadmap for Medicare Advantage payers.

Skills

Product briefs

Data visualization

Cross-functional collaboration

Customer obsession

Education

IIT/NIT/BITS Pilani degree

Tools

SQL

Tableau

Python

Advanced Excel

Job description

Explainable Artificial Intelligence is an approach to building AI systems that can provide clear explanations for their decisions and actions. It aims to increase transparency and trust in AI by enabling humans to understand how AI algorithms arrive at their choices. This is especially important in healthcare, where AI systems are increasingly used to support business decisions.

We are HealthWorksAI™; our mission is to develop and implement cutting-edge XAI solutions for designing health insurance products, specifically for Medicare Advantage. We aim to create cost-effective healthcare plans tailored to individual needs, ensuring optimal patient care at affordable prices. By identifying and mitigating bias in plan design, we are committed to promoting fairness and inclusivity, ultimately empowering insurers to make informed decisions that elevate the quality of care and benefit all stakeholders.

As a Product Lead at HealthWorksAI, you’ll collaborate closely with the Product Manager to shape the next generation of healthcare analytics solutions for payers in the Medicare Advantage ecosystem. Fuelled by Artificial Intelligence and Machine Learning, our commitment lies in improving the health of beneficiaries and our best ideas come directly from our clients. In this Product Lead role, you will stay tuned to customer and prospect feedback to ensure the customer’s voice is fully incorporated into the roadmap, constantly working on features that deliver the highest impact for every health plan’s investment in HealthWorksAI.

Product Lead Job Responsibilities

• Ideation and validation:Research the competitive landscape, partner with industry analysts like Gartner, and validate product ideas through direct client interactions to ensure every feature solves a real payer need.
• Design thinking:Utilize Design Thinking principles to create intuitive wireframes and workflows that resonate with health plan clients — translating complex business requirements into elegant, usable product experiences.
• Prioritization and implementation:Use frameworks like RICE to prioritize solutions for maximum reach and impact, collaborating with the data engineering team to build end-to-end data pipelines that power product features.
• Turning ideas into reality:Work closely with data engineering and product engineering teams to build robust end-to-end data pipelines, seamlessly merging technology with innovation to deliver measurable client outcomes.
• Inception to adoption:Collaborate with the Customer Success team on initial client implementations — driving product adoption, utilization, and long-term value realization across the payer portfolio.
• Feedback-driven excellence:Continuously gather client and prospect feedback to refine and optimize product strategies — ensuring the roadmap always reflects the highest-impact priorities for Medicare Advantage payers.

What We’re Looking For

• 4+ years of experience as a Product Analyst, preferably in Healthcare Insurance or a related domain.
• A graduate from IIT, NIT, or BITS Pilani.
• Proficiency in SQL, Tableau, Python, and Advanced Excel.
• Ability to translate business ideas, wish lists, and client requirements into compelling product briefs.
• Knowledge of network adequacy and key components of provider networks PCPs, specialists, hospitals, and long-term care facilities is a strong plus.
• Proven experience working cross-functionally with engineering, data science, and customer success teams.

What You'll Bring to the Table

• Crafting persuasive product briefs:Ability to translate business ideas, client wish lists, and stakeholder requirements into clear, compelling product briefs that align engineering, data science, and customer success around a shared vision.
• Mastering data-driven solutions: Strong proficiency in data engineering, data visualization, and modelling techniques with hands-on experience building prototypes and proof-of-concepts using Tableau and Excel.
• Creativity unleashed:Create stunning prototypes and interactive data visualizations that bring product concepts to life for clients and internal stakeholders alike.
• Customer obsession: A relentless focus on the voice of the customer consistently gathering, synthesizing, and acting on feedback to ensure every product decision drives measurable value for health plan clients.
• Strategic thinking: Ability to zoom out and see the competitive landscape clearly identifying where HealthWorksAI can win, and building the roadmap to get there.

Why Join HealthWorksAI as a Product Lead?

• Shape healthcare analytics products that make a measurable difference your roadmap decisions directly impact how 25+ Medicare Advantage payers compete, grow, and serve their members.
• Open leave policy and flexible working hours work when and how you’re most effective.
• Fully remote with regular team retreats at exciting neutral locations.
• Join a mission-driven team at the intersection of business, math, and technology where your product vision will have real ownership and industry impact from day one.

Why You will Love Working Here

• Work on healthcare analytics products that make a measurable difference your models directly shape strategic decisions for 25+ Medicare Advantage payers across the US.
• Open leave policy and flexible working hours work when and how you’re most effective.
• Fully remote with regular team retreats at exciting neutral locations.
• Join a mission-driven team at the intersection of business, math, and technology.