Product Launch & Accounts Coordinator

Farmers-Union-Industries; Mitchell (SD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision care

PTO

Job summary

Performance Pet Products, part of Farmers Union Industries, LLC, in Mitchell, SD, is seeking a coordinator to bridge Sales, R&D, QA, Procurement and Operations from product development through launch.

You will own commercialization workflow, manage ERP setup, track timelines, communicate forecasts, and support new product trials and post-launch follow-up. Travel may be required; on-site role with full benefits.

Qualifications

• Bachelor’s degree in business, project management, food science, supply chain, or related field preferred.
• High school diploma or equivalent required; Bachelor’s degree preferred.

Responsibilities

• Own and maintain new product development and commercialization workflow forms, checklists, timelines, and status updates.
• Manage the R&D Hopper with Sales and R&D; identify projects approaching commercialization and ensure clear handoffs, owners, and next steps.
• Serve as the primary coordination point between Sales, R&D, QA, Procurement, Operations, Planning, and customers as products move toward launch.
• Drive follow-up on commercialization requirements including customer approvals, packaging and artwork, pricing, documentation, trials, ERP setup, and launch readiness.
• Follow up with customer accounts on order status, upcoming needs, forecasts, launch timing, and open action items.
• Communicate customer forecasts and demand changes to Sales and plant planning teams to support production and material planning.
• Support Sales with account administration, customer communication, project follow-through, and preparation needed to achieve account and commission goals.
• Maintain accurate customer, product, launch, and account information in applicable systems and shared files.
• Identify delays, missing information, and unclear ownership early; coordinate resolution with the appropriate team member.
• Support new product trials, first production runs, customer launches, and post-launch follow-up as needed.
• Maintain regular and predictable on-site attendance.
• Travel as needed to support customers, launches, and business needs.

Skills

Project coordination

Cross-functional communication

Account support

ERP experience

MS Office

Education

Bachelor’s degree in business, project management, food science, supply chain, or related field

High school diploma or equivalent

Tools

ERP software

Project tracking software

Microsoft Office

Job description

Performance Pet Products, part of Farmers Union Industries, LLC, in Mitchell, SD, is seeking a coordinator to bridge Sales, R&D, QA, Procurement and Operations from product development through launch.

You will own commercialization workflow, manage ERP setup, track timelines, communicate forecasts, and support new product trials and post-launch follow-up. Travel may be required; on-site role with full benefits.