Product Installation Engineer RAPID - Extensive 90% + Travel Required

KLA; Arizona; On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

Global travel opportunities

Job summary

KLA is seeking a Product Installation Engineer to lead on‑site installation and qualification of advanced semiconductor equipment at customer sites worldwide. You will ensure timely, high‑quality installations and coordinate with cross‑functional teams to transfer tools and ownership.

The role requires strong electronics/optics knowledge, experience with high‑vacuum systems, and excellent problem‑solving abilities. Candidates should be able to travel extensively.

Qualifications

• Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems.
• Experience with high‑vacuum systems strongly preferred.
• Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar).
• Proficient in Microsoft Office applications.
• Excellent analytical, problem‑solving, and troubleshooting abilities.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Install and qualify advanced KLA systems at customer sites globally, ensuring on‑time completion and quality.
• Diagnose, troubleshoot, and resolve technical issues during installation, identify root causes, implement solutions.
• Perform setup, alignment, calibration, and verification of complex semiconductor equipment.
• Coordinate with regions, engineering, and customers to verify system performance and transfer tool ownership.
• Provide clear status updates to stakeholders and complete installation documentation.

Skills

Electronics

Optics

Mechanical systems

Electro‑optical

High vacuum

Windows/Unix

Microsoft Office

Analytical skills

Education

Master's Degree

Bachelor's Degree

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA's product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing, including etch and deposition, component inspection, and imaging and analytics. KLA Instruments™ is our instrumentation division, which designs advanced metrology and inspection instruments used in both R&D and production across industries and academia. Our tools-ranging from optical profilers and nano-indenters to thin film and defect inspection systems-enable precise surface and material analysis. We partner closely with customers to enable R&D, improve yield, optimize processes, and reduce production costs through innovative hardware, software and application expertise.

*Selected candidate must be able to work 6 days/week, 10 hours/day

Be the Face of KLA Technology at Our Customer Sites Worldwide

At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer's first-and lasting-impression of KLA products, services, and technical excellence.

As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment , ensuring smooth handoff, predictable cycle times, and a successful warranty start. You'll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.

What You’ll Do

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
• Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
• Provide clear status updates to all stakeholders throughout the installation process
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign‑off on newly installed tools

How You’ll Work

• Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
• Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
• Engage effectively in cross‑cultural and cross‑functional environments
• Extensive travel domestically and internationally to support customer installations worldwide

What You Bring (Qualifications)

Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems

Experience with high‑vacuum systems strongly preferred

Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)

Proficient in Microsoft Office applications

Excellent analytical, problem‑solving, and troubleshooting abilities

Strong verbal, written, and interpersonal communication skills

Highly self‑motivated, organized, and detail‑oriented

Able to work effectively across cultures, functions, and geographies

Minimum Qualifications

• Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

• Base Pay Range: $31.78 - $47.00 Per Hour
• Primary Location: USA-AZ-Phoenix-KLA
• KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits includi