Product Install Engineer - Extensive 90% + Travel Required

KLA; Phoenix (AZ); On-site; USD 44,000 - 74,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

ESPP

Tuition reimbursement

Paid time off

Wellness benefits

Job summary

KLA in Phoenix, AZ seeks a Product Installation Engineer to lead on-site installation and qualification of complex capital equipment at customer sites worldwide. You will drive on-time performance, ensure handoff to operations, and secure warranty start while representing KLA with customers.

You will collaborate with engineering and regional teams, troubleshoot issues, and complete documentation, with extensive travel expected to support installations globally.

Qualifications

• Associate of Science in Electronics Technology (ASET) or equivalent required.
• Experience supporting complex capital equipment for semiconductor industry preferred.
• Strong knowledge of electronics, optics, mechanical, electro-mechanical and electro-optical systems.

Responsibilities

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards.
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions.
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment.
• Collaborate cross-functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership.
• Provide clear status updates to all stakeholders throughout the installation process.
• Complete installation documentation and administrative requirements accurately and on time.
• Secure warranty sign-off on newly installed tools.

Skills

Electronics knowledge

Optics knowledge

Mechanical systems

Electro-mechanical systems

Electro-optical systems

Unix/ Windows basics

Analytical problem solving

Cross-cultural communication

Self-motivated and organized

Education

Associate of Science in Electronics Technology

Tools

Microsoft Office

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale - faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets - with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

Position available in Richardson TX, Phoenix, AZ or Milpitas CA

Be the Face of KLA Technology at Our Customer Sites Worldwide

At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and last—impression of KLA products, services, and technical excellence. As a Product Installation Engineer, you will lead the on-time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.

What You’ll Do:

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
• Collaborate cross-functional with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
• Provide clear status updates to all stakeholders throughout the installation process
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign‑off on newly installed tools

How You’ll Work:

• Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
• Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
• Engage effectively in cross-cultural and cross-functional environments
• Extensive travel domestically and internationally to support customer installations worldwide

What You Bring (Qualifications):

• Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems
• Experience with high-vacuum systems strongly preferred
• Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
• Proficient in Microsoft Office applications
• Excellent analytical, problem-solving, and troubleshooting abilities
• Strong verbal, written, and interpersonal communication skills
• Highly self‑motivated, organized, and detail‑oriented
• Able to work effectively across cultures, functions, and geographies
• Minimum Qualifications Associate of Science in Electronics Technology (ASET) or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges.

From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Total Rewards Base Pay Range: $31.78 - $54.04 Per Hour

Primary Location: USA-AZ-Phoenix-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to:

• medical
• dental
• vision
• life
• other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off and paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem‑solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation. For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

We take your privacy very seriously and confidentially handle your information.