Product Innovation Undergraduate Intern

PNC Financial Services Group, Inc.; United States; On-site; USD 28,000 - 34,000; Part time

Job summary

PNC Financial Services Group, Inc. invites students to join a 10-week Product Innovation Undergraduate Intern program in either Pittsburgh, PA or Philadelphia, PA.

You will explore customer needs, design the user experience, and work with product management, digital design, and technology teams to understand the full product lifecycle. You will network with leaders, contribute to deliverables for real banking problems, participate in a mentorship program, and complete a capstone project that

Qualifications

• Working toward bachelor’s degree
• Preferred majors include Finance, Accounting, IT, Economics, Math, Statistics, Management, Communications, Business Law, Psychology, Logistics, Engineering, Computer Science, Actuarial Sciences, Business Management, Marketing, UX Design
• Junior status
• Minimum GPA 3.2

Responsibilities

• Gain exposure to a line of business within Product Innovation
• Contribute to understanding customer needs and designing user experiences
• Support development, deployment, and capstone project activities

Skills

Analytical Thinking

Attention to Detail

Effective Communications

Initiative

Team Collaboration

Education

Bachelor’s degree (in progress)

GPA 3.2+

Tools

UX Design

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Innovation Undergraduate Intern within PNC's Retail Product Innovation organization, you will be based in Pittsburgh, PA or Philadelphia, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

As a PNC Product Innovation Intern, you will participate in a "best-in-class" internship program. During this 10-week program you will have the opportunity to gain exposure to a specific line of business, expand the tools you need to launch your career, and complement your education with real-world job experience. Product Innovation interns will gain exposure to the strategic side of PNC products and services from understanding the true customer need, designing the user experience, development and build, and deployment to customers. They’ll network with leaders from all aspects of the business including product management, digital design, technology, operations and product partners to gain knowledge of the product lifecycle and processes to understand how changes impact the firm, its customers, and shareholders. Interns will learn about the customer experience end-to-end, participate in a comprehensive learning curriculum, be responsible for deliverables impacting the firm, work on building an executive presence, partake in a mentorship program, and conclude their internship with a final capstone project. Most of the learning will occur through hands-on projects undertaken in conjunction with seasoned professionals solving real life banking problems. Opportunities in the Product Innovation Summer Internship Program are in Pittsburgh and Philadelphia. Learn more about PNC’s Summer Internships on www.pnc.jobs/students.

Job Profile

Participates as an intern in the PNC summer internship program. Performs or assists the core activities of the group by applying knowledge learned to drive business results (e.g. deal, sales, or process support, internal or external customer interaction, or supporting internal projects). Works under supervision and may have limited approval and/or exception authority. Collaborates with fellow interns to deliver a final capstone project to create a solution to solve a real customer need at the bank. Participates in social learning within the organization (e.g. identifies and networks with business representatives and peers, participates in mentoring, job shadowing and community outreach).

Required Education and Experience

• Working toward bachelor’s degree
• Preferred business relevant majors (e.g. Finance, Accounting, IT, Economics, Math, Statistics, Management, Communications, Business Law, Psychology, Logistics, Engineering, Computer Science, Actuarial Sciences, Business Management, Marketing, UX Design)
• Junior status
• Minimum GPA 3.2

Competencies

• Accuracy and Attention to Detail
• Analytical Thinking
• Effective Communications
• Flexibility and Adaptability
• Information Capture
• Initiative
• Products and Services
• Self-Directed Growth and Development

Work Experience Roles at this level are filled by recent university / college graduates with little or no professional experience, but possessing relevant skills. Includes individuals joining the organization through a Corporate development/ training program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education No Degree

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.