Product Innovation Intern — Shape Rental Journeys

United States 2 Avis Budget Car Rental LLC; Parsippany-Troy Hills (NJ); On-site; USD 41,000 - 55,000; Part time

Benefits offered by this job

Professional development

Leadership networking

Mentorship

Job summary

Avis Budget Group invites students to join the 10 Week Accelerate Internship Program in Parsippany, NJ. You will support Product Management to optimize rental experiences, collaborating with Business, Engineering, UX Design, Analytics, and Operations to translate needs into concrete requirements.

You will write user stories, analyze data, and help prioritize improvements while participating in backlog grooming, sprint planning, and leadership reviews.

Qualifications

• Currently enrolled in a college or university and graduating May or June 2028.
• Pursuing a degree in Business, Marketing (digital marketing or e-commerce focus a plus), Information Systems, Business Analytics, Computer Science, Product or Project Management, or a related field.
• Strong analytical skills and curiosity about customer behavior; working knowledge of Excel; SQL or data analysis tools is a plus.
• Familiarity with Agile practices and tools such as Jira or Confluence is a plus.
• Ability to break down ambiguous or complex scenarios into clear, structured requirements.

Responsibilities

• Support Product Management in optimizing features and journeys at the entry point of the rental experience, from reservation through pickup, to improve conversion, engagement, and retention while reducing friction for customers and frontline teams.
• Partner with Business, Engineering, UX Design, Analytics, and Operations teams to understand customer needs and operational realities, and help turn complex scenarios into clear, tangible product requirements.
• Assist with writing user stories, requirements, and acceptance criteria, and documenting customer flows and edge cases.
• Analyze customer behavior and performance data (e.g., user journeys, friction points, funnel conversion, drop-off, NPS and customer feedback themes) to understand why customers behave the way they do, identify opportunities, and measure the impact of product changes.
• Evaluate how product changes affect customers and station operations, and help the team prioritize improvements.
• Contribute to team rituals such as backlog grooming, sprint planning, and stakeholder reviews, and present a final project and recommendations to leadership at the end of the internship

Skills

Product management

Data analysis

SQL

Excel

Jira/Confluence

Agile methodology

Education

Pursuing a degree in Business/Marketing/IS/Analytics/CS

Tools

Jira/Confluence

Job description

Avis Budget Group invites students to join the 10 Week Accelerate Internship Program in Parsippany, NJ. You will support Product Management to optimize rental experiences, collaborating with Business, Engineering, UX Design, Analytics, and Operations to translate needs into concrete requirements.

You will write user stories, analyze data, and help prioritize improvements while participating in backlog grooming, sprint planning, and leadership reviews.