Product Information/Labels Specialist 3

DGN Technologies; Sunnyvale (CA); On-site; USD 80,000 - 113,000; Full time

Job summary

Intuitive is seeking a Graphic Production Designer & Label Specialist in Sunnyvale, CA. You will design label artwork and drawings for system labels across multiple business units, ensuring print-ready quality and regulatory compliance.

You’ll work with internal labeling teams, designers, and suppliers to deliver accurate labeling across 24 languages. The role requires strong CAD interpretation, proficiency with Illustrator and BarTender, and experience in controlled environments.

Qualifications

• Minimum education: BS/BA in a relevant field or equivalent experience.
• 4+ years in product labeling or medical device/life science environment.
• Expert knowledge of Adobe Creative Cloud: Illustrator, Photoshop, Acrobat Pro.
• Familiarity with CAD drawings and 3D visualization for labeling.
• Experience with label production, printing processes, and supplier communication.

Responsibilities

• Collaborate cross-functionally with Test Engineering, Quality, Regulatory, PM, Document Control, Industrial Design, and Engineering.
• Create quality labeling for system and package labels meeting compliance requirements.
• Manage multiple labeling projects and deadlines in a fast-paced environment.
• Coordinate with project leads and stakeholders to ensure regulatory and legal requirements are met.
• Review supplier proofs and approve first article reports in SAP.

Skills

Creative design

Attention to detail

Cross-functional collaboration

Time management

Verbal & written communication

Education

BS / BA

Tools

Adobe Illustrator

BarTender

Acrobat Pro

Photoshop

Sketch

Figma

Innovatum ILMS

Robar label management

SAP

Job description

Description:

Pay rate- up to $70/hour for Visa Independent candidate

Salary- for Visa dependent candidate- $135,520

MPORTANT: Suppliers should not submit workers whose physical residence is within the following states due to Intuitive tax and operating entity structure:

Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee.

Please interpret this as Intuitive policy to which all suppliers are required to comply. Please provide detailed description

Min 3 days onsite

Primary Function of Position

The Global Labeling group designs, develops, and supports product labeling for the full lifecycle of Intuitive’ s products. Our mission is to produce, optimize and sustain product labeling solutions through progressive improvements and curious discovery. This position is within Global Labeling reporting to the Label Design and Development Manager. As a Graphic Production Designer & Label Specialist you’ll work closely with internal labeling project lead/managers, designers (ID and UX) and mechanical engineers, supplier engineers and purchasing to create a print-ready system label artwork and drawings with specifications. Supplied design intents are used to create label artwork and detailed drawings; the labels are released in Agile for the supplier to manufacture the finished labels for all new and sustaining system labels. As a production designer being able to create some of the repeated drawings or artworks which are reproducible and enable efficient design to release process. Must be able to use the creativity with Label Design tools (adobe illustrator, Bartender or labeling application) to own and create Labeling artwork across Business Units (Multiport, Single Port, Ion and Digital) for Systems, Packaging Labels, Translated caution and warning system label kits for approximately 24 languages.

The ideal candidate possesses innovative and adaptable passion to blend aesthetics, functionality and produce the artwork in repeated fashion. You are a self-starter with a mature attitude toward design feedback, work quickly to get the job done accurately, and have an eye for detail. You are curious, passionate, and a quick learner of complex information to become a subject matter expert in your work and Intuitive’s technologies.

Essential Job Duties

• This position requires collaborating cross-functionally among multiple departments and effectively working with Test Engineering, Quality, Regulatory, Project Management, Document Control, Industrial Design-Product Graphics, Engineering. You’ll work closely with fellow labeling specialists and project managers, to create quality labeling, for system and package labels to support our worldwide business needs and solutions for Intuitive manufacturing team’s multiple product lines.
• Support and executes company initiatives/ Quality Management System (QMS) as identified by management.
• Manage multiple, simultaneous labeling projects and to meet specified department and corporate requirements and goal deadlines.
• Coordinate with internal project leads/managers and stakeholders to ensure our labels meet compliance, regulatory and legal requirements.
• Requires intense focus and attention to detail. Equally important is the ability to handle pressure, short timeframes, the unexpected, and to keep projects running smoothly.

Required Skills and Experience

• Demonstrated ownership, supporting, and managing deadlines among cross functional teams, while organizing and prioritizing multiple projects within a fast-paced environment and capable of executing frequent iterations with patience.
• Ability to learn quickly, comprehend complex technical information, and express concepts in both verbal and written forms.
• Recognize critical issues, problem solve, respond quickly, often under pressure, and to see issues to closure with your coordinated direction.
• Excellent communication, writing, interpersonal, organizational and self-management skills required.

Required Education and Training

• Minimum education: BS / BA
• Minimum of 4 years product labeling experience working within a highly regulated, medical device or life science environment.
• Expert knowledge and user of the Adobe Creative Cloud Suite, especially Illustrator, Photoshop and Acrobat Pro, Sketch, Figma or other similar applications
• Familiarity with CAD drawings and ability to interpret them accurately, as well as the ability to visualize the product thee-dimensionally with marking or labeling.
• Experience with or knowledge of the following printing processes: screen, pad and laser printing for on product markings, and screened printing on UL-compliant Polycarbonate labeling material for system labels is necessary.
• Ability to specify color and complex die cut measurements, in both inches and metrics, and communicate other pertinent details to the supplier via supplier drawings.
• Responsible for execution final review and approval of supplier proof and approve first article reports in SAP.
• Support automated packaging labeling design, executing and processing labels using ILMS, a custom version of Innovatum or similar enterprise labeling management system, as well as create labels in BarTender software
• Able to execute required label qualifications including attribute, images, symbols and translations tables, and provide training and problem-solving assistance
• Troubleshoot issues, communicate impact and propose solutions.
• Support and execute complex/major design change projects in conjunction with Product Labeling Design and Development project managers and engineering teams. Should be able to execute tasks independently for minor projects which requires minimum content updates/changes (for ex. version change etc.)
• Strong critical thinker with the ability to research issue, consider alternative viewpoints, logically reason, analyze, solution problems, and make decisions on key issues with stakeholder input.

Preferred Skills and Experience

• Proficient in Design, Layout, and Color theory
• Experience with Innovatum’s Robar label management system or similar enterprise labeling management system.
• Proficient user of enterprise level project management software such as Tableau, Smartsheet or similar products. SAP is a plus.
• Experience with change management or document control processes, possessing a working knowledge or experience with Agile PLM or similar PLM business systems.

Other skills and abilities

• Able to learn and apply established procedures in a reliable and consistent manner
• Strong leadership, negotiation, interpersonal, communication, and facilitation skills
• Ability to lead and deliver in a matrix organization environment
• Excellent written and verbal communication skills with the ability to work effectively across departments and influence stakeholders
• Strong problem-solving skills and ability to be self-managed in a fast-paced environment utilizing agile/sprint methodologies
• Quick learner with the ability to understand complex products and processes
• Ability to work in a team environmentHigh level of attention to technical details and accuracy
• Ability to work independently and with minimal supervision
• Ability to multitask, and handle tasks with competing priorities effectively
• Proficient with MS Office applications, including Word, Excel, Outlook, and Teams

Integrity

• Accept and adhere to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others