Product Implementation Analyst, Experienced

Blue Shield of CA; San Diego (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Blue Shield of California is seeking a Product Implementation Analyst, Experienced to support the Custom Product Lifecycle team in developing Core and Premier product deliverables and related artifacts. The role involves analyzing and gathering custom product requirements and ensuring accurate plan documents within Core and Premier medical and specialty lines.

The role emphasizes cross-functional partnership, attention to detail, and alignment with production goals and key business metrics,

Qualifications

• Bachelor's degree or High School Diploma/GED plus 4 years of relevant experience.
• 3 years of prior relevant experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and Word.
• Ability to manage high volumes and multiple priorities to meet timelines and quality measures.

Responsibilities

• Analyze and gather custom product system requirements for implementation.
• Fulfill custom product artifacts for Core and Premier product deliverables.
• Collaborate with cross-functional teams to ensure accurate requirements and plan documents.

Skills

Analytical skills

Problem-solving

Microsoft Excel

Microsoft Word

Education

Bachelor's degree or High School Diploma/GED

Job description

Your Role

The Product Implementation Analyst, Experienced supports the Custom Product Lifecycle team in developing Core and Premier product deliverables, including Facets product requirements, SBCs, contracts, and EOCs. This role is responsible for analyzing and gathering custom product system requirements and fulfilling custom product artifacts for implementation. The scope includes Core and Premier medical and specialty products such as Custom, ASO, Shared Advantage, and Medicare Advantage. The position manages highly complex assignments, applying strong knowledge of healthcare products, business functions, and regulatory guidelines to create accurate product requirements and plan documents. Success in this role requires strong cross-functional partnership, attention to detail, and the ability to support production goals and key business metrics.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• 3 years of prior relevant experience
• Requires strong analytical and problem-solving skills
• Requires competency in Microsoft Excel and Word
• Requires proven ability to manage high volumes and multiple priorities in accordance with established timelines and quality measures
• Prefer general knowledge of Blue Shield of California benefits as they relate to incumbent plans, Federal and State mandates, regulatory guidelines as well as Blue Shield of California policies and procedures

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.