Product Implementation Analyst, Experienced

Blue Shield of CA; Los Angeles (CA); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Blue Shield of California seeks a Product Implementation Analyst, Experienced to support the Custom Product Lifecycle team in developing Core and Premier product deliverables, including Facets product requirements, SBCs, contracts, and EOCs. This role analyzes and gathers custom product system requirements and fulfills artifacts for implementation.

The role emphasizes strong analytical skills, proficiency with Excel and Word, and the ability to manage high volumes and multiple priorities within

Qualifications

• Bachelor's degree or High School Diploma/GED with 4 years of relevant experience in lieu of a degree.
• 3 years of prior relevant experience.
• Strong analytical and problem-solving skills.
• Competency in Microsoft Excel and Word.

Responsibilities

• Analyze and gather custom product system requirements and fulfill custom product artifacts for implementation.
• Support cross-functional collaboration to ensure timely, quality deliverables.

Skills

Excel proficiency

Analytical thinking

Prior relevant experience

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Your Role

The Product Implementation Analyst, Experienced supports the Custom Product Lifecycle team in developing Core and Premier product deliverables, including Facets product requirements, SBCs, contracts, and EOCs. This role is responsible for analyzing and gathering custom product system requirements and fulfilling custom product artifacts for implementation. The scope includes Core and Premier medical and specialty products such as Custom, ASO, Shared Advantage, and Medicare Advantage. The position manages highly complex assignments, applying strong knowledge of healthcare products, business functions, and regulatory guidelines to create accurate product requirements and plan documents. Success in this role requires strong cross-functional partnership, attention to detail, and the ability to support production goals and key business metrics.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• 3 years of prior relevant experience
• Requires strong analytical and problem-solving skills
• Requires competency in Microsoft Excel and Word
• Requires proven ability to manage high volumes and multiple priorities in accordance with established timelines and quality measures
• Prefer general knowledge of Blue Shield of California benefits as they relate to incumbent plans, Federal and State mandates, regulatory guidelines as well as Blue Shield of California policies and procedures

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.