Product Group Manager - Digital Storefront

Huntington National Bank; Charlotte (NC); On-site; USD 50,000 - 185,000; Full time

Job summary

A leading bank seeks a Product Group Manager for Digital Storefront to drive strategic digital initiatives. The role involves managing product life cycles, conducting customer research, and ensuring profitable operations. Ideal candidates have at least 7 years of experience in product management and a relevant degree.

Qualifications

• 7+ years of product management experience.
• Experience managing entire digital product lifecycle.
• Creating financial business cases that evidence ROI.

Responsibilities

• Product management ownership of Digital initiatives.
• Leads research to understand customer needs.
• Manages product group profitability and quality standards.

Skills

Product management

Customer research

Performance metrics

Product positioning

Digital product lifecycle

Education

Bachelor's Degree

Master’s degree

Tools

Excel

PowerPoint

Job description

Product Group Manager - Digital Storefront

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Product Group Manager - Digital Storefront

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Description

The Product Group Manager, Digital Products develops and implements the strategic direction for Digital initiatives aligned with corporate strategy. As customers seek solutions for their financial needs, many customers rely on Huntington’s skilled banking and financial specialists to guide decisions on planning, products, and services. This role helps empower Digital customers seeking advice and guidance and drives technical solutions that connect the customer with the right Huntington colleague, when, where, and in what channel the customer chooses, in a highly targeted manner.

Description

The Product Group Manager, Digital Products develops and implements the strategic direction for Digital initiatives aligned with corporate strategy. As customers seek solutions for their financial needs, many customers rely on Huntington’s skilled banking and financial specialists to guide decisions on planning, products, and services. This role helps empower Digital customers seeking advice and guidance and drives technical solutions that connect the customer with the right Huntington colleague, when, where, and in what channel the customer chooses, in a highly targeted manner.

Duties And Responsibilities

• Product management ownership of Digital initiatives designed to help customers connect with Huntington bankers and specialists for financial and product consultation and guidance.
• Leads research to develop a deep understanding of customer needs and documents customer journeys that establish prioritized investments that create incremental value for our customers.
• Develops business cases to quantify incremental value and ROI.
• Identifies and sets priorities for product development/modifications, pricing, and product positioning.
• Partners with marketing and communications teams to promote products and services to customers and to support Huntington team members.
• Partners with data and analytics teams to develop metrics for performance measurement and ongoing optimization and monitoring.
• Maintains contact with clients and nurtures relationships with sales professionals, marketing areas, product managers, agile team members, and other bank personnel.
• Manages product group profitability and quality standards.
• Performs other duties as assigned.
  
  
  

Basic Qualifications

• 7+ years of product management experience
• Bachelor's Degree
• Experience with the following:
• Managing entire digital product lifecycle
• Managing customer research to uncover customer needs
• Creating hypotheses for solutions and managing development of
  
  
  

product designs from prototyping through final delivery

• Creating financial business cases that evidence ROI
• Managing performance metrics, analyzing results, and driving
  
  
  

optimization

• Presenting to executive management
  
  
  

Preferred Qualifications

• Master’s degree
• Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly
• Experience in product planning and management, with the ability to manage multiple initiatives in a fast-paced environment and meet deadlines
• Excellent skills with Excel and PowerPoint
• Candid and concise communication skills
• Must be savvy and passionate about driving results and innovation
  
  
  

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Banking, Financial Services, and Investment Banking

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